How to connect Mixpanel and CloudTalk
Create a New Scenario to Connect Mixpanel and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Mixpanel, triggered by another scenario, or executed manually (for testing purposes). In most cases, Mixpanel or CloudTalk will be your first step. To do this, click "Choose an app," find Mixpanel or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Mixpanel Node
Select the Mixpanel node from the app selection panel on the right.


Mixpanel

Configure the Mixpanel
Click on the Mixpanel node to configure it. You can modify the Mixpanel URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Mixpanel node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.


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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Mixpanel and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Mixpanel and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Mixpanel, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Mixpanel and CloudTalk integration works as expected. Depending on your setup, data should flow between Mixpanel and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Mixpanel and CloudTalk
Mixpanel + CloudTalk + Slack: When a user shows signs of struggling based on Mixpanel events, and CloudTalk registers an incoming call from that user, send a notification to a Slack channel alerting support.
CloudTalk + Mixpanel + Zendesk: When a call ends in CloudTalk, update the user's profile in Mixpanel with call details and create a Zendesk ticket to track any follow-up actions needed.
Mixpanel and CloudTalk integration alternatives

About Mixpanel
Use Mixpanel in Latenode to automate event tracking and user segmentation. Send data to Mixpanel from any Latenode workflow or trigger actions based on Mixpanel insights. Identify trends and automate responses without manual exports. Integrate Mixpanel with other apps for a 360° view of your users, all visually configured and easily maintained.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
FAQ Mixpanel and CloudTalk
How can I connect my Mixpanel account to CloudTalk using Latenode?
To connect your Mixpanel account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Mixpanel and click on "Connect".
- Authenticate your Mixpanel and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger CloudTalk calls based on Mixpanel events?
Yes, you can! Latenode's visual editor makes it easy to trigger calls in CloudTalk based on specific user behaviors tracked in Mixpanel, improving customer engagement proactively.
What types of tasks can I perform by integrating Mixpanel with CloudTalk?
Integrating Mixpanel with CloudTalk allows you to perform various tasks, including:
- Automatically creating CloudTalk call tasks from new Mixpanel event triggers.
- Updating Mixpanel user profiles based on CloudTalk call outcomes.
- Sending SMS via CloudTalk when users reach specific funnel steps in Mixpanel.
- Logging CloudTalk call data into Mixpanel as custom events for analysis.
- Triggering personalized email campaigns based on call outcomes and Mixpanel data.
HowsecureisthedatabetweenMixpanelandCloudTalkinLatenode?
Latenode uses industry-standard encryption and secure authentication protocols to ensure the safety and privacy of your data during the integration process.
Are there any limitations to the Mixpanel and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript coding.
- Historical data synchronization requires manual setup.
- The number of concurrent active workflows is subject to your plan limits.