GDPR Ready
View report
SOC2 Ready
View report
[email protected]
Discord
LinkedIn
Facebook
Instagram
Youtube
.svg){kind=icon}
Reddit
How to connect Moxie and Atera
Create a New Scenario to Connect Moxie and Atera
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or Atera will be your first step. To do this, click "Choose an app," find Moxie or Atera, and select the appropriate trigger to start the scenario.
Add the Moxie Node
Select the Moxie node from the app selection panel on the right.
+
1
Moxie
Add the Atera Node
Next, click the plus (+) icon on the Moxie node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
1
Moxie
⚙
+
2
Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the Moxie and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Moxie and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Atera
1
Trigger on Webhook
⚙
2
Moxie
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Moxie, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Moxie and Atera integration works as expected. Depending on your setup, data should flow between Moxie and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Moxie and Atera
Moxie + Atera + Slack: When Moxie detects a critical system error, it triggers the creation of a ticket in Atera. Subsequently, a notification is sent to a designated Slack channel to alert IT support.
Atera + Moxie + Microsoft Teams: When a ticket is updated in Atera to indicate it has been resolved, a satisfaction survey is created in Moxie. A message is then posted in a Microsoft Teams channel with a summary of the survey results and a link to the full survey results.
Moxie and Atera integration alternatives
About Moxie
Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.
Similar apps
Related categories
About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
Related categories
See how Latenode works
.svg)
.png)
FAQ Moxie and Atera
How can I connect my Moxie account to Atera using Latenode?
To connect your Moxie account to Atera on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Moxie and click on "Connect".
- Authenticate your Moxie and Atera accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate alert creation in Atera from Moxie chats?
Yes, you can! Latenode allows automatic Atera ticket creation based on Moxie chat triggers. This helps streamline support workflows, ensuring no issue is missed by agents.
What types of tasks can I perform by integrating Moxie with Atera?
Integrating Moxie with Atera allows you to perform various tasks, including:
- Automatically create Atera tickets from Moxie chat transcripts.
- Sync Moxie customer details with corresponding Atera contact records.
- Trigger Moxie proactive chat invites based on Atera asset monitoring alerts.
- Update Atera ticket status based on resolution in Moxie live chat.
- Send Moxie chat notifications for high-priority Atera incidents.
How do I handle complex logic between Moxie and Atera in Latenode?
Latenode’s visual editor simplifies complex workflows. Use JavaScript blocks for custom logic, branching, and data transformations between Moxie and Atera.
Are there any limitations to the Moxie and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data sync depends on the API rate limits of both Moxie and Atera.
- Complex data transformations may require some JavaScript knowledge.
- Initial setup requires valid API keys and appropriate permissions for each service.
