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Automatically create Jira issues from Moxie customer conversations and resolve them faster using Latenode’s visual editor to build custom workflows and integrations with JavaScript steps and flexible API calls.
Connect Moxie and Jira in minutes with Latenode.
Create Moxie to Jira workflow
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Create a New Scenario to Connect Moxie and Jira
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or Jira will be your first step. To do this, click "Choose an app," find Moxie or Jira, and select the appropriate trigger to start the scenario.
Add the Moxie Node
Select the Moxie node from the app selection panel on the right.
Moxie
Add the Jira Node
Next, click the plus (+) icon on the Moxie node, select Jira from the list of available apps, and choose the action you need from the list of nodes within Jira.
Moxie
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Jira
Authenticate Jira
Now, click the Jira node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Jira settings. Authentication allows you to use Jira through Latenode.
Configure the Moxie and Jira Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Moxie and Jira Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Jira
Trigger on Webhook
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Moxie
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Moxie, Jira, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Moxie and Jira integration works as expected. Depending on your setup, data should flow between Moxie and Jira (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Moxie + Jira + Slack: When a new task is created in Moxie, a corresponding issue is created in Jira. A notification is then sent to a designated Slack channel to alert the team.
Jira + Moxie + Google Sheets: When a Jira issue is updated, specifically when it's resolved, the resolution time is logged in Google Sheets alongside relevant agent information from Moxie.
About Moxie
Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.
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About Jira
Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.
Related categories
How can I connect my Moxie account to Jira using Latenode?
To connect your Moxie account to Jira on Latenode, follow these steps:
Can I automatically create Jira tickets from Moxie conversations?
Yes, you can! Latenode's visual editor makes it easy to trigger Jira ticket creation from new Moxie chats, streamlining support and development workflows. You'll improve team response times.
What types of tasks can I perform by integrating Moxie with Jira?
Integrating Moxie with Jira allows you to perform various tasks, including:
How does Latenode handle data security between Moxie and Jira?
Latenode uses secure authentication and encryption to protect your data during transfer between Moxie and Jira, meeting enterprise-level security needs.
Are there any limitations to the Moxie and Jira integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: