Moxie and Magento 2(OpenSource) Integration

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Connect Moxie and Magento 2(OpenSource) to automate support ticket creation from new orders, keeping your team informed. Latenode's visual editor and affordable pricing provide a scalable, customizable solution without complex code.

Moxie + Magento 2(OpenSource) integration

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Moxie

Magento 2(OpenSource)

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Moxie and Magento 2(OpenSource)

Create a New Scenario to Connect Moxie and Magento 2(OpenSource)

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Moxie, triggered by another scenario, or executed manually (for testing purposes). In most cases, Moxie or Magento 2(OpenSource) will be your first step. To do this, click "Choose an app," find Moxie or Magento 2(OpenSource), and select the appropriate trigger to start the scenario.

Add the Moxie Node

Select the Moxie node from the app selection panel on the right.

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Moxie

Configure the Moxie

Click on the Moxie node to configure it. You can modify the Moxie URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Magento 2(OpenSource) Node

Next, click the plus (+) icon on the Moxie node, select Magento 2(OpenSource) from the list of available apps, and choose the action you need from the list of nodes within Magento 2(OpenSource).

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Authenticate Magento 2(OpenSource)

Now, click the Magento 2(OpenSource) node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Magento 2(OpenSource) settings. Authentication allows you to use Magento 2(OpenSource) through Latenode.

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Run node once

Configure the Moxie and Magento 2(OpenSource) Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Moxie and Magento 2(OpenSource) Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Moxie, Magento 2(OpenSource), and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Moxie and Magento 2(OpenSource) integration works as expected. Depending on your setup, data should flow between Moxie and Magento 2(OpenSource) (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Moxie and Magento 2(OpenSource)

Moxie + Magento 2(OpenSource) + Klaviyo: When a new contact is created in Moxie, a new customer is created in Magento. The customer profile is then added to a specified list in Klaviyo for targeted marketing campaigns.

Magento 2(OpenSource) + Moxie + Discord bot: When a new order is placed in Magento, the details of that order are sent to a Discord channel using a Discord bot. Also, the Moxie data from the order (assuming it is captured as part of order process) is tracked for further analysis.

Moxie and Magento 2(OpenSource) integration alternatives

About Moxie

Use Moxie in Latenode to automate data entry and validation workflows. Pull data from multiple sources, use Moxie to clean and standardize it, then push the refined data to your databases or apps. Benefit from Latenode's visual editor and scalable architecture to handle large datasets efficiently without code.

About Magento 2(OpenSource)

Automate Magento 2(OpenSource) order processing, inventory updates, or customer communication within Latenode. Sync product data, trigger email campaigns, or update databases. Solve complex e-commerce automation needs with visual flows, JavaScript, and direct API calls, avoiding manual tasks. Latenode brings scalability and customization beyond Magento's defaults.

See how Latenode works

FAQ Moxie and Magento 2(OpenSource)

How can I connect my Moxie account to Magento 2(OpenSource) using Latenode?

To connect your Moxie account to Magento 2(OpenSource) on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Moxie and click on "Connect".
  • Authenticate your Moxie and Magento 2(OpenSource) accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I sync new Magento 2(OpenSource) customers to Moxie?

Yes, you can! Latenode allows instant syncing via webhooks. New customer data flows automatically to Moxie, ensuring agents have complete context, improving customer service.

What types of tasks can I perform by integrating Moxie with Magento 2(OpenSource)?

Integrating Moxie with Magento 2(OpenSource) allows you to perform various tasks, including:

  • Create Moxie tickets from new Magento 2(OpenSource) orders.
  • Update customer profiles in Moxie with Magento 2(OpenSource) data.
  • Send targeted Moxie messages based on Magento 2(OpenSource) purchase history.
  • Trigger automated Moxie chats after specific Magento 2(OpenSource) events.
  • Analyze customer service data based on Magento 2(OpenSource) order details.

How does Latenode handle Moxie’s rate limits to ensure data delivery?

Latenode offers built-in rate limiting and queue management. This guarantees reliable data delivery from Moxie, even during peak periods.

Are there any limitations to the Moxie and Magento 2(OpenSource) integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex custom fields in Moxie might require JavaScript transformations.
  • Historical data migration from Magento 2(OpenSource) might need batch processing.
  • Real-time inventory updates from Magento 2(OpenSource) to Moxie are not supported.

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