How to connect PagerDuty and Contacts+
Create a New Scenario to Connect PagerDuty and Contacts+
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PagerDuty, triggered by another scenario, or executed manually (for testing purposes). In most cases, PagerDuty or Contacts+ will be your first step. To do this, click "Choose an app," find PagerDuty or Contacts+, and select the appropriate trigger to start the scenario.

Add the PagerDuty Node
Select the PagerDuty node from the app selection panel on the right.

PagerDuty
Configure the PagerDuty
Click on the PagerDuty node to configure it. You can modify the PagerDuty URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Contacts+ Node
Next, click the plus (+) icon on the PagerDuty node, select Contacts+ from the list of available apps, and choose the action you need from the list of nodes within Contacts+.

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Authenticate Contacts+
Now, click the Contacts+ node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Contacts+ settings. Authentication allows you to use Contacts+ through Latenode.
Configure the PagerDuty and Contacts+ Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PagerDuty and Contacts+ Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring PagerDuty, Contacts+, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the PagerDuty and Contacts+ integration works as expected. Depending on your setup, data should flow between PagerDuty and Contacts+ (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect PagerDuty and Contacts+
PagerDuty + Contacts+ + Slack: When a new or updated incident occurs in PagerDuty, the workflow finds the associated contact in Contacts+ and sends a message to a Slack channel with the contact details.
Contacts+ + PagerDuty + Google Sheets: When a new contact is added in Contacts+, the workflow triggers an event in PagerDuty and logs the new contact information along with the PagerDuty alert details in a Google Sheet.
PagerDuty and Contacts+ integration alternatives
About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
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About Contacts+
Use Contacts+ in Latenode to centralize contact data across platforms. Automate cleaning, deduplication, and enrichment processes. Sync updated contact details to your CRM or marketing tools. Latenode lets you build flexible flows and custom logic to manage contacts more efficiently and without manual data entry.
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See how Latenode works
FAQ PagerDuty and Contacts+
How can I connect my PagerDuty account to Contacts+ using Latenode?
To connect your PagerDuty account to Contacts+ on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select PagerDuty and click on "Connect".
- Authenticate your PagerDuty and Contacts+ accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Contacts+ with PagerDuty incident data?
Yes, you can! Latenode lets you build custom workflows to keep Contacts+ records current with incident details from PagerDuty, improving team collaboration and insights with real-time data.
What types of tasks can I perform by integrating PagerDuty with Contacts+?
Integrating PagerDuty with Contacts+ allows you to perform various tasks, including:
- Create new Contacts+ contacts from new PagerDuty incidents.
- Update contact details in Contacts+ when PagerDuty incident status changes.
- Send SMS notifications via Contacts+ for critical PagerDuty alerts.
- Enrich PagerDuty incident data with contact information from Contacts+.
- Automatically escalate PagerDuty incidents to specific Contacts+ personnel.
Can Latenode handle high volumes of PagerDuty alerts efficiently?
Yes, Latenode is designed to scale. It can process large volumes of PagerDuty alerts without impacting performance, ensuring reliability during peak incident periods.
Are there any limitations to the PagerDuty and Contacts+ integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits imposed by PagerDuty and Contacts+ APIs may apply.
- Real-time synchronization depends on API availability and network conditions.