Pipedrive and Atera Integration

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Connect Pipedrive to Atera to automate ticket creation from won deals. With Latenode, customize workflows with JavaScript, scale affordably, and ensure seamless handoffs from sales to support.

Swap Apps

Pipedrive

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Pipedrive and Atera

Create a New Scenario to Connect Pipedrive and Atera

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Pipedrive, triggered by another scenario, or executed manually (for testing purposes). In most cases, Pipedrive or Atera will be your first step. To do this, click "Choose an app," find Pipedrive or Atera, and select the appropriate trigger to start the scenario.

Add the Pipedrive Node

Select the Pipedrive node from the app selection panel on the right.

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Configure the Pipedrive

Click on the Pipedrive node to configure it. You can modify the Pipedrive URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the Atera Node

Next, click the plus (+) icon on the Pipedrive node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Configure the Pipedrive and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Pipedrive and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Pipedrive, Atera, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Pipedrive and Atera integration works as expected. Depending on your setup, data should flow between Pipedrive and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Pipedrive and Atera

Pipedrive + Atera + Slack: When a deal is won in Pipedrive, a new customer is created in Atera using the deal's organization information. A notification is then sent to a Slack channel to inform the service team about the new customer.

Atera + Pipedrive + Google Sheets: When a new or updated customer is created in Atera, search for linked deals in Pipedrive using the customer's organization name. Then, add a new row in Google Sheets with the Atera customer details and linked Pipedrive deal information for reporting.

Pipedrive and Atera integration alternatives

About Pipedrive

Sync Pipedrive with Latenode to automate sales workflows. Update deals, create activities, or trigger personalized emails based on deal stages. Use Latenode's visual editor and JavaScript node to build custom lead qualification and routing logic. Scale your sales automation without complex code or per-step pricing limits.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

Pipedrive + Atera integration

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FAQ Pipedrive and Atera

How can I connect my Pipedrive account to Atera using Latenode?

To connect your Pipedrive account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Pipedrive and click on "Connect".
  • Authenticate your Pipedrive and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Atera tickets from new Pipedrive deals?

Yes, easily! Latenode's visual editor creates this automation in minutes. Benefit: instant Atera ticket creation, improving response times & customer service.

What types of tasks can I perform by integrating Pipedrive with Atera?

Integrating Pipedrive with Atera allows you to perform various tasks, including:

  • Create Atera tickets when deals reach specific stages in Pipedrive.
  • Update Pipedrive deals when related tickets are resolved in Atera.
  • Sync contact information between Pipedrive and Atera customer accounts.
  • Trigger Atera alerts based on Pipedrive deal value changes.
  • Generate reports combining sales data from Pipedrive and service data from Atera.

How can I customize data mapping between Pipedrive and Atera?

Latenode allows custom JavaScript functions for data transformation, offering maximum flexibility beyond standard field mappings.

Are there any limitations to the Pipedrive and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require some JavaScript knowledge.
  • Rate limits of the Pipedrive and Atera APIs may affect high-volume data syncs.
  • Custom fields in Pipedrive and Atera might need manual mapping.

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