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Sync customer data between PostgreSQL and CloudTalk to personalize call experiences. Latenode's visual editor and affordable pricing make complex automation simple and budget-friendly, so your team focuses on quality conversations.
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Create a New Scenario to Connect PostgreSQL and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a PostgreSQL, triggered by another scenario, or executed manually (for testing purposes). In most cases, PostgreSQL or CloudTalk will be your first step. To do this, click "Choose an app," find PostgreSQL or CloudTalk, and select the appropriate trigger to start the scenario.
Add the PostgreSQL Node
Select the PostgreSQL node from the app selection panel on the right.
PostgreSQL
Configure the PostgreSQL
Click on the PostgreSQL node to configure it. You can modify the PostgreSQL URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the PostgreSQL node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
PostgreSQL
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the PostgreSQL and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the PostgreSQL and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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PostgreSQL
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring PostgreSQL, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the PostgreSQL and CloudTalk integration works as expected. Depending on your setup, data should flow between PostgreSQL and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + PostgreSQL + Slack: When a new call is received in CloudTalk, the call details are logged in PostgreSQL. A summary of the call is then posted to a designated Slack channel for team review.
CloudTalk + PostgreSQL + HubSpot: When a new call is received in CloudTalk, a new contact is created in HubSpot, and the call details are simultaneously stored in PostgreSQL for record-keeping and analysis.
About PostgreSQL
Use PostgreSQL in Latenode to automate database tasks. Build flows that react to database changes or use stored data to trigger actions in other apps. Automate reporting, data backups, or sync data across systems without code. Scale complex data workflows easily within Latenode's visual editor.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my PostgreSQL account to CloudTalk using Latenode?
To connect your PostgreSQL account to CloudTalk on Latenode, follow these steps:
Can I synchronize CloudTalk call data with PostgreSQL automatically?
Yes, you can! Latenode's visual editor simplifies this. Benefit from having real-time call logs and analytics stored in your database for reporting and business intelligence.
What types of tasks can I perform by integrating PostgreSQL with CloudTalk?
Integrating PostgreSQL with CloudTalk allows you to perform various tasks, including:
Can I perform advanced data transformations on PostgreSQL data in Latenode?
Yes, Latenode allows complex data transformations using JavaScript blocks, ensuring PostgreSQL data meets CloudTalk’s format precisely.
Are there any limitations to the PostgreSQL and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: