Process Street and Customer.io Integration

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Automatically trigger Customer.io actions from Process Street checklist completions. Latenode’s visual editor makes complex conditional logic easy, while affordable execution-based pricing helps scale customer engagement workflows.

Process Street + Customer.io integration

Connect Process Street and Customer.io in minutes with Latenode.

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Swap Apps

Process Street

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Process Street and Customer.io

Create a New Scenario to Connect Process Street and Customer.io

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Process Street, triggered by another scenario, or executed manually (for testing purposes). In most cases, Process Street or Customer.io will be your first step. To do this, click "Choose an app," find Process Street or Customer.io, and select the appropriate trigger to start the scenario.

Add the Process Street Node

Select the Process Street node from the app selection panel on the right.

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Process Street

Configure the Process Street

Click on the Process Street node to configure it. You can modify the Process Street URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Process Street node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Connect Customer.io

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Configure the Process Street and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Process Street and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Process Street, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Process Street and Customer.io integration works as expected. Depending on your setup, data should flow between Process Street and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Process Street and Customer.io

Process Street + Customer.io + Slack: When a task is completed in Process Street, a personalized message is sent to the customer in Customer.io, and a notification is posted in a designated Slack channel.

Customer.io + Process Street + Google Sheets: When a new person is added to a segment in Customer.io, a workflow run is initiated in Process Street, and a new row is added to a Google Sheet to track progress.

Process Street and Customer.io integration alternatives

About Process Street

Use Process Street in Latenode to run repeatable tasks like onboarding or reports as part of larger workflows. Automatically trigger actions in other apps (CRM, databases) when checklist items are completed, keeping processes moving. This avoids manual updates and ensures audit trails, all at Latenode's execution-based pricing.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Process Street and Customer.io

How can I connect my Process Street account to Customer.io using Latenode?

To connect your Process Street account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Process Street and click on "Connect".
  • Authenticate your Process Street and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger personalized Customer.io messages from Process Street checklists?

Yes, you can! Latenode enables real-time triggers between apps. Automatically send tailored Customer.io messages based on checklist completions, improving customer engagement and satisfaction.

What types of tasks can I perform by integrating Process Street with Customer.io?

Integrating Process Street with Customer.io allows you to perform various tasks, including:

  • Automatically adding new Customer.io contacts from Process Street form submissions.
  • Triggering Process Street checklists when a new customer is added to Customer.io.
  • Updating Customer.io contact attributes based on Process Street checklist progress.
  • Sending personalized welcome emails via Customer.io after a Process Street onboarding checklist.
  • Creating follow-up tasks in Process Street for Customer.io users based on email engagement.

Can I use custom JavaScript code to transform data between Process Street and Customer.io?

Yes! Latenode allows you to use custom JavaScript to format and transform data, ensuring seamless integration even with complex data requirements between Process Street and Customer.io.

Are there any limitations to the Process Street and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require advanced JavaScript coding knowledge.
  • Rate limits of Process Street and Customer.io APIs can impact high-volume workflows.
  • Real-time updates depend on the polling interval configured in your Latenode workflow.

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