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Sync Productboard feature requests to Atera as tickets, streamlining feedback loops between product and support. Latenode's visual editor makes building complex routing logic easy, plus affordable pricing lets you scale automations without cost concerns.
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Create a New Scenario to Connect Productboard and Atera
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Productboard, triggered by another scenario, or executed manually (for testing purposes). In most cases, Productboard or Atera will be your first step. To do this, click "Choose an app," find Productboard or Atera, and select the appropriate trigger to start the scenario.
Add the Productboard Node
Select the Productboard node from the app selection panel on the right.
Productboard
Configure the Productboard
Click on the Productboard node to configure it. You can modify the Productboard URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the Productboard node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
Productboard
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the Productboard and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Productboard and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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Productboard
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Productboard, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Productboard and Atera integration works as expected. Depending on your setup, data should flow between Productboard and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Productboard + Atera + Slack: When a new feature is added to Productboard, the automation checks for associated Atera tickets using customer or contact information. If related tickets are found, a Slack notification is sent to the appropriate channel with details of the Productboard feature and the linked Atera tickets.
Atera + Productboard + Jira: When a new Atera ticket is created, the automation creates a new feature request in Productboard. It then creates a corresponding issue in Jira, linking the Jira issue to the new Productboard feature.
About Productboard
Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my Productboard account to Atera using Latenode?
To connect your Productboard account to Atera on Latenode, follow these steps:
Can I automatically create Atera tickets from Productboard feedback?
Yes, you can! Latenode allows instant Atera ticket creation from Productboard insights, boosting response times. Use our AI blocks to summarize feedback before creating the ticket.
What types of tasks can I perform by integrating Productboard with Atera?
Integrating Productboard with Atera allows you to perform various tasks, including:
How can I customize data mappings between Productboard and Atera?
Latenode’s data mapping tools offer complete control. Use JavaScript blocks for advanced transformations or field-level customization beyond basic mappings.
Are there any limitations to the Productboard and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: