Productboard and Zendesk Sell Integration

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Sync Productboard feature requests to Zendesk Sell as leads, closing the loop on customer feedback. Latenode's visual editor and affordable execution-based pricing make complex feedback loops manageable and cost-effective, keeping sales aligned with product priorities.

Swap Apps

Productboard

Zendesk Sell

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Productboard and Zendesk Sell

Create a New Scenario to Connect Productboard and Zendesk Sell

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Productboard, triggered by another scenario, or executed manually (for testing purposes). In most cases, Productboard or Zendesk Sell will be your first step. To do this, click "Choose an app," find Productboard or Zendesk Sell, and select the appropriate trigger to start the scenario.

Add the Productboard Node

Select the Productboard node from the app selection panel on the right.

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Productboard

Configure the Productboard

Click on the Productboard node to configure it. You can modify the Productboard URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Productboard

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Run node once

Add the Zendesk Sell Node

Next, click the plus (+) icon on the Productboard node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.

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Zendesk Sell

Authenticate Zendesk Sell

Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.

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Connect Zendesk Sell

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Run node once

Configure the Productboard and Zendesk Sell Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect Zendesk Sell

Zendesk Sell Oauth 2.0

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The action ID

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Run node once

Set Up the Productboard and Zendesk Sell Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Productboard, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Productboard and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Productboard and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Productboard and Zendesk Sell

Productboard + Zendesk Sell + Slack: When a new feature is created in Productboard, find related deals in Zendesk Sell. If a deal is found, send a message to a Slack channel notifying the sales team about the new feature and the associated deal.

Zendesk Sell + Productboard + Jira: When a deal is updated in Zendesk Sell, find related features in Productboard and create a Jira issue linked to the deal and features for tracking and development purposes.

Productboard and Zendesk Sell integration alternatives

About Productboard

Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.

About Zendesk Sell

Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups β€” all in a scalable, low-code environment.

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FAQ Productboard and Zendesk Sell

How can I connect my Productboard account to Zendesk Sell using Latenode?

To connect your Productboard account to Zendesk Sell on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Productboard and click on "Connect".
  • Authenticate your Productboard and Zendesk Sell accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Zendesk Sell leads from Productboard insights?

Yes, you can! Latenode allows you to trigger lead creation in Zendesk Sell whenever specific insights are captured in Productboard, ensuring immediate sales follow-up.

What types of tasks can I perform by integrating Productboard with Zendesk Sell?

Integrating Productboard with Zendesk Sell allows you to perform various tasks, including:

  • Create new Zendesk Sell contacts from Productboard users who requested features.
  • Update Zendesk Sell deals based on Productboard feature prioritization changes.
  • Send Productboard feedback summaries to relevant Zendesk Sell sales representatives.
  • Trigger email notifications in Zendesk Sell based on new feature releases in Productboard.
  • Log product feedback from Zendesk Sell into Productboard as new insights.

How secure is Productboard data when using Latenode integrations?

Latenode employs robust security measures, including encryption and access controls, to protect data during integration.

Are there any limitations to the Productboard and Zendesk Sell integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data sync is limited to recent entries, not the entire dataset.
  • Complex Productboard custom fields may require custom JavaScript mapping.
  • Rate limits apply based on Productboard and Zendesk Sell API usage tiers.

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