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How to connect Quentn and CloudTalk
Create a New Scenario to Connect Quentn and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Quentn, triggered by another scenario, or executed manually (for testing purposes). In most cases, Quentn or CloudTalk will be your first step. To do this, click "Choose an app," find Quentn or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Quentn Node
Select the Quentn node from the app selection panel on the right.
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Add the CloudTalk Node
Next, click the plus (+) icon on the Quentn node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Quentn and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Quentn and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Quentn, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Quentn and CloudTalk integration works as expected. Depending on your setup, data should flow between Quentn and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Quentn and CloudTalk
Quentn + CloudTalk + Slack: When a new contact is added in Quentn, a call is initiated in CloudTalk, and a notification is sent to a designated Slack channel to inform the team about the new prospect.
CloudTalk + Quentn + Google Sheets: When a new call is registered in CloudTalk, the call details are logged in Quentn. Subsequently, the relevant call data is added to a Google Sheet for analysis and reporting.
Quentn and CloudTalk integration alternatives
About Quentn
Use Quentn in Latenode to automate email marketing based on triggers from other apps. Build flows that add or update contacts, manage lists, and send personalized campaigns. Centralize all data in Latenode and use its tools to filter and modify customer data from Quentn without complex code.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
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FAQ Quentn and CloudTalk
How can I connect my Quentn account to CloudTalk using Latenode?
To connect your Quentn account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Quentn and click on "Connect".
- Authenticate your Quentn and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger calls from new Quentn contacts using CloudTalk?
Yes, you can! Latenode allows you to automatically trigger CloudTalk calls for new Quentn contacts, improving response times and lead engagement. Configure it easily with the visual editor.
What types of tasks can I perform by integrating Quentn with CloudTalk?
Integrating Quentn with CloudTalk allows you to perform various tasks, including:
- Automatically updating contact information in Quentn after a CloudTalk call.
- Triggering personalized email campaigns in Quentn based on CloudTalk call outcomes.
- Creating new Quentn contacts from missed CloudTalk calls.
- Sending SMS messages via CloudTalk to Quentn contacts based on tags.
- Logging CloudTalk call details as notes within Quentn contact profiles.
How can I ensure data security when integrating Quentn?
Latenode employs robust encryption and secure data handling practices, ensuring that your Quentn data remains protected during the integration process and in transit.
Are there any limitations to the Quentn and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on the API limits of both Quentn and CloudTalk.
- Complex workflows with extensive data transformations may require JavaScript knowledge.
- Historical data migration between the two platforms is not directly supported.
