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Automatically trigger Atera tickets from QuestionPro survey responses to resolve customer issues faster. Latenode's visual editor and affordable pricing let you build powerful, customized workflows without complex coding, improving response times while optimizing costs.
Connect QuestionPro and Atera in minutes with Latenode.
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Create a New Scenario to Connect QuestionPro and Atera
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a QuestionPro, triggered by another scenario, or executed manually (for testing purposes). In most cases, QuestionPro or Atera will be your first step. To do this, click "Choose an app," find QuestionPro or Atera, and select the appropriate trigger to start the scenario.
Add the QuestionPro Node
Select the QuestionPro node from the app selection panel on the right.
QuestionPro
Configure the QuestionPro
Click on the QuestionPro node to configure it. You can modify the QuestionPro URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the QuestionPro node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
QuestionPro
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the QuestionPro and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the QuestionPro and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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QuestionPro
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring QuestionPro, Atera, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the QuestionPro and Atera integration works as expected. Depending on your setup, data should flow between QuestionPro and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
QuestionPro + Atera + Slack: When a new answer is submitted in QuestionPro that meets specific criteria (e.g., a critical issue flagged), a high-priority ticket is automatically created in Atera. The IT support team is then notified via a Slack channel message, including details of the new ticket.
QuestionPro + Atera + Google Sheets: Collect client satisfaction scores from QuestionPro surveys and compare them to Atera ticket resolution times. The data, including survey responses and corresponding resolution times, is logged into a Google Sheets spreadsheet for analysis and tracking.
About QuestionPro
Automate survey workflows with QuestionPro in Latenode. Collect data, analyze results, and trigger actions based on responses. Pipe survey data into other apps (CRM, spreadsheets) for real-time updates. Use Latenode's logic and integrations to tailor workflows to specific business needs, bypassing manual data transfer and analysis. Scale your surveys effortlessly.
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About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
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How can I connect my QuestionPro account to Atera using Latenode?
To connect your QuestionPro account to Atera on Latenode, follow these steps:
Can I trigger Atera tickets from survey responses?
Yes, easily! Use Latenode to create automated workflows that generate Atera tickets based on specific QuestionPro survey responses. Streamline support & act on feedback instantly.
What types of tasks can I perform by integrating QuestionPro with Atera?
Integrating QuestionPro with Atera allows you to perform various tasks, including:
Can I use advanced logic with QuestionPro data in Latenode?
Yes! Latenode allows you to use no-code blocks, JavaScript, and AI to manipulate QuestionPro data for powerful automation.
Are there any limitations to the QuestionPro and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: