How to connect QuestionPro and Vitally
Create a New Scenario to Connect QuestionPro and Vitally
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a QuestionPro, triggered by another scenario, or executed manually (for testing purposes). In most cases, QuestionPro or Vitally will be your first step. To do this, click "Choose an app," find QuestionPro or Vitally, and select the appropriate trigger to start the scenario.

Add the QuestionPro Node
Select the QuestionPro node from the app selection panel on the right.

QuestionPro
Configure the QuestionPro
Click on the QuestionPro node to configure it. You can modify the QuestionPro URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Vitally Node
Next, click the plus (+) icon on the QuestionPro node, select Vitally from the list of available apps, and choose the action you need from the list of nodes within Vitally.

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Authenticate Vitally
Now, click the Vitally node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Vitally settings. Authentication allows you to use Vitally through Latenode.
Configure the QuestionPro and Vitally Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the QuestionPro and Vitally Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Vitally
Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring QuestionPro, Vitally, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the QuestionPro and Vitally integration works as expected. Depending on your setup, data should flow between QuestionPro and Vitally (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect QuestionPro and Vitally
QuestionPro + Vitally + Slack: When a new survey response is submitted in QuestionPro, the answers are analyzed. If the responses indicate a high churn risk, Vitally updates the user's profile. Then, a Slack message is sent to the CSM assigned to that user, alerting them of the potential churn risk.
Vitally + QuestionPro + Zendesk: When a user's health score in Vitally dips below a certain threshold, the automation retrieves survey feedback from QuestionPro. This feedback, along with the health score information, is used to automatically create a Zendesk ticket, ensuring customer support addresses the issue promptly.
QuestionPro and Vitally integration alternatives
About QuestionPro
Automate survey workflows with QuestionPro in Latenode. Collect data, analyze results, and trigger actions based on responses. Pipe survey data into other apps (CRM, spreadsheets) for real-time updates. Use Latenode's logic and integrations to tailor workflows to specific business needs, bypassing manual data transfer and analysis. Scale your surveys effortlessly.
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About Vitally
Use Vitally in Latenode to centralize customer success data and automate actions based on health scores. Sync data, trigger alerts for at-risk users, and personalize support workflows, all within Latenode's visual editor. Combine Vitally's insights with other tools for smarter, automated customer lifecycle management.
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FAQ QuestionPro and Vitally
How can I connect my QuestionPro account to Vitally using Latenode?
To connect your QuestionPro account to Vitally on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select QuestionPro and click on "Connect".
- Authenticate your QuestionPro and Vitally accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger actions in Vitally based on QuestionPro survey results?
Yes, you can! Latenode's flexible logic allows triggering Vitally actions based on QuestionPro survey responses, enabling automated customer success workflows and personalized experiences.
What types of tasks can I perform by integrating QuestionPro with Vitally?
Integrating QuestionPro with Vitally allows you to perform various tasks, including:
- Automatically updating Vitally user segments based on survey responses.
- Creating new Vitally users from QuestionPro survey participant data.
- Triggering personalized email campaigns in Vitally based on survey scores.
- Adding survey response data to Vitally user profiles for a holistic view.
- Generating tasks for customer success teams based on survey feedback.
What QuestionPro data is accessible within Latenode workflows?
Latenode allows access to QuestionPro survey responses, respondent details, and survey metadata, enabling powerful automations and insights generation.
Are there any limitations to the QuestionPro and Vitally integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on QuestionPro's API rate limits.
- Complex survey logic may require custom JavaScript coding.
- Historical data migration from QuestionPro to Vitally needs separate handling.