How to connect RD Station and Intercom
Create a New Scenario to Connect RD Station and Intercom
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RD Station, triggered by another scenario, or executed manually (for testing purposes). In most cases, RD Station or Intercom will be your first step. To do this, click "Choose an app," find RD Station or Intercom, and select the appropriate trigger to start the scenario.

Add the RD Station Node
Select the RD Station node from the app selection panel on the right.


RD Station

Configure the RD Station
Click on the RD Station node to configure it. You can modify the RD Station URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Intercom Node
Next, click the plus (+) icon on the RD Station node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.


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Intercom


Authenticate Intercom
Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.
Configure the RD Station and Intercom Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the RD Station and Intercom Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Intercom
Trigger on Webhook
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RD Station
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring RD Station, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the RD Station and Intercom integration works as expected. Depending on your setup, data should flow between RD Station and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect RD Station and Intercom
RD Station + Intercom + Slack: When a lead reaches a specific score in RD Station based on a new opportunity, the lead's information available in Intercom is used to send a notification to the sales team in Slack.
Intercom + RD Station + Google Sheets: Log new Intercom conversations with potential customers, along with their corresponding RD Station lead score, into a Google Sheets spreadsheet for reporting and analysis.
RD Station and Intercom integration alternatives

About RD Station
Use RD Station in Latenode to automate marketing tasks. Update leads, trigger personalized emails, and track campaign performance, all inside automated workflows. Integrate RD Station data with other apps, enrich with AI, and build custom logic without code. Scale your marketing automation affordably and visually.
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About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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See how Latenode works
FAQ RD Station and Intercom
How can I connect my RD Station account to Intercom using Latenode?
To connect your RD Station account to Intercom on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select RD Station and click on "Connect".
- Authenticate your RD Station and Intercom accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I qualify leads from RD Station in Intercom?
Yes, you can! Latenode lets you automatically send RD Station lead data to Intercom, enriching contact profiles for personalized conversations. Improve engagement and sales efficiency.
What types of tasks can I perform by integrating RD Station with Intercom?
Integrating RD Station with Intercom allows you to perform various tasks, including:
- Create Intercom leads from new RD Station contacts.
- Update Intercom user attributes with RD Station data.
- Trigger Intercom conversations based on RD Station events.
- Segment Intercom users based on RD Station lead scoring.
- Send RD Station email marketing activity to Intercom.
Can I use custom JavaScript to transform data between RD Station and Intercom?
Yes! Latenode's built-in JavaScript blocks let you transform data, enrich values, and customize your RD Station and Intercom integration beyond simple data transfer.
Are there any limitations to the RD Station and Intercom integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require custom JavaScript coding.
- Real-time data synchronization depends on RD Station and Intercom API rate limits.
- Historical data migration between the two platforms isn't directly supported.