RingCentral and Bitrix24 Integration

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Automatically create Bitrix24 leads from RingCentral call logs. With Latenode's visual editor and affordable execution costs, automate complex sales processes and customize them with JavaScript for advanced logic.

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RingCentral

Bitrix24

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Bitrix24

Create a New Scenario to Connect RingCentral and Bitrix24

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Bitrix24 will be your first step. To do this, click "Choose an app," find RingCentral or Bitrix24, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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RingCentral

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Connect RingCentral

Sign In

Run node once

Add the Bitrix24 Node

Next, click the plus (+) icon on the RingCentral node, select Bitrix24 from the list of available apps, and choose the action you need from the list of nodes within Bitrix24.

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RingCentral

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Bitrix24

Authenticate Bitrix24

Now, click the Bitrix24 node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bitrix24 settings. Authentication allows you to use Bitrix24 through Latenode.

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Bitrix24

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Connect Bitrix24

Sign In

Run node once

Configure the RingCentral and Bitrix24 Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Bitrix24

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Bitrix24 Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the RingCentral and Bitrix24 Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, Bitrix24, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the RingCentral and Bitrix24 integration works as expected. Depending on your setup, data should flow between RingCentral and Bitrix24 (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Bitrix24

RingCentral + Bitrix24 + Slack: When a missed call occurs in RingCentral, a new task is created in Bitrix24. A message is then sent to a designated Slack channel notifying the team about the missed call and the created task.

Bitrix24 + RingCentral + Zoom: When a new lead is created in Bitrix24, a Zoom meeting is scheduled. Call details are then logged back into Bitrix24 after the meeting concludes.

RingCentral and Bitrix24 integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Bitrix24

Automate Bitrix24 tasks in Latenode: update deals, manage contacts, and track tasks without manual work. Connect Bitrix24 CRM data to other apps, like email or spreadsheets, for streamlined workflows. Latenode’s visual editor and flexible code options make complex Bitrix24 automation simple and scalable, avoiding per-step fees.

RingCentral + Bitrix24 integration

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FAQ RingCentral and Bitrix24

How can I connect my RingCentral account to Bitrix24 using Latenode?

To connect your RingCentral account to Bitrix24 on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Bitrix24 accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Bitrix24 tasks from RingCentral call logs?

Yes, you can! Latenode allows seamless data transfer, ensuring no call detail is lost. Automate task creation, improving team responsiveness and reporting in Bitrix24.

What types of tasks can I perform by integrating RingCentral with Bitrix24?

Integrating RingCentral with Bitrix24 allows you to perform various tasks, including:

  • Automatically creating new Bitrix24 leads from RingCentral call recordings.
  • Sending SMS updates via RingCentral when a Bitrix24 task status changes.
  • Logging RingCentral call details as activities within Bitrix24 contacts.
  • Triggering RingCentral outbound calls directly from Bitrix24 contact profiles.
  • Updating Bitrix24 deal stages based on RingCentral call outcomes using AI analysis.

HowsecureistheRingCentralintegrationwithBitrix24onLatenode?

Latenode uses secure OAuth 2.0 authentication and encrypts data in transit and at rest, ensuring the safety of your RingCentral and Bitrix24 data.

Are there any limitations to the RingCentral and Bitrix24 integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization may be subject to RingCentral and Bitrix24 API rate limits.
  • Complex data transformations might require JavaScript code within Latenode.
  • Historical data migration from RingCentral to Bitrix24 may require manual configuration.

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