RingCentral and Box Integration

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Automatically archive RingCentral call recordings and transcriptions in Box. Latenode’s visual editor makes it easy to customize file naming and folder structures with JavaScript. Scale storage affordably by paying only for execution time.

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RingCentral

Box

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Box

Create a New Scenario to Connect RingCentral and Box

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Box will be your first step. To do this, click "Choose an app," find RingCentral or Box, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect RingCentral

Sign In

Run node once

Add the Box Node

Next, click the plus (+) icon on the RingCentral node, select Box from the list of available apps, and choose the action you need from the list of nodes within Box.

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Authenticate Box

Now, click the Box node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Box settings. Authentication allows you to use Box through Latenode.

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Run node once

Configure the RingCentral and Box Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the RingCentral and Box Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, Box, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the RingCentral and Box integration works as expected. Depending on your setup, data should flow between RingCentral and Box (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Box

RingCentral + Box + Slack: When a new voicemail is received in RingCentral, the recording is saved to a specified folder in Box. Then, a notification message, including a link to the saved voicemail, is sent to a Slack channel.

Box + RingCentral + Google Calendar: When a new file is added to Box, representing a signed contract, a RingCentral meeting is scheduled and a corresponding event is created in Google Calendar to remind participants.

RingCentral and Box integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Box

Automate Box file management within Latenode workflows. Trigger actions based on file uploads, updates, or deletions. Streamline content workflows: automatically process files, extract data, and route them to other apps like CRMs or databases. Use Latenode’s visual editor to build flexible, scalable solutions without code, and reduce manual file handling.

RingCentral + Box integration

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FAQ RingCentral and Box

How can I connect my RingCentral account to Box using Latenode?

To connect your RingCentral account to Box on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Box accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically save RingCentral call recordings to Box?

Yes, you can! Latenode's visual editor makes it easy. Automatically back up recordings to Box for secure storage and easy sharing. Use no-code blocks or custom JavaScript for advanced control.

What types of tasks can I perform by integrating RingCentral with Box?

Integrating RingCentral with Box allows you to perform various tasks, including:

  • Automatically saving RingCentral call recordings to a specified Box folder.
  • Creating a new Box folder for each new RingCentral contact.
  • Sharing Box files via RingCentral SMS messages.
  • Archiving old RingCentral voicemails in Box for long-term storage.
  • Generating a Box document with a summary of RingCentral call analytics.

HowdoesLatenodeenhanceRingCentralautomationcapabilities?

Latenode enhances RingCentral automation by offering a visual, scalable platform. Combine no-code blocks, JavaScript, and AI steps for advanced, customized workflows.

Are there any limitations to the RingCentral and Box integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large file transfers may be subject to Box API rate limits.
  • Real-time synchronization of very high call volumes may require optimization.
  • Advanced RingCentral configurations might need custom JavaScript implementation.

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