RingCentral and Captions Integration

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Automatically generate subtitles for RingCentral calls using Captions. With Latenode's visual editor, customize the workflow, integrate AI for translation, and scale affordably without per-step fees.

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RingCentral

Captions

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Captions

Create a New Scenario to Connect RingCentral and Captions

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Captions will be your first step. To do this, click "Choose an app," find RingCentral or Captions, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Captions Node

Next, click the plus (+) icon on the RingCentral node, select Captions from the list of available apps, and choose the action you need from the list of nodes within Captions.

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Authenticate Captions

Now, click the Captions node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Captions settings. Authentication allows you to use Captions through Latenode.

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Configure the RingCentral and Captions Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the RingCentral and Captions Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, Captions, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the RingCentral and Captions integration works as expected. Depending on your setup, data should flow between RingCentral and Captions (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Captions

RingCentral + Captions + Slack: When a new call recording is available in RingCentral, generate captions using Captions and post a summary of the transcript to a designated Slack channel.

RingCentral + Captions + Google Drive: When a new call recording is available on RingCentral, the recording and its captions are saved to a specified folder in Google Drive for archiving purposes.

RingCentral and Captions integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Captions

Need accurate, automated captions for videos? Integrate Captions with Latenode to generate and sync subtitles across platforms. Automate video accessibility for marketing, training, or support. Latenode adds scheduling, file handling, and error control to Captions, making scalable captioning workflows simple and efficient.

RingCentral + Captions integration

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FAQ RingCentral and Captions

How can I connect my RingCentral account to Captions using Latenode?

To connect your RingCentral account to Captions on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Captions accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically transcribe RingCentral call recordings into Captions?

Yes, you can! Latenode's visual editor makes it easy to automatically upload RingCentral recordings to Captions for transcription, saving you time and ensuring accurate records.

What types of tasks can I perform by integrating RingCentral with Captions?

Integrating RingCentral with Captions allows you to perform various tasks, including:

  • Automatically transcribing RingCentral voicemails using Captions.
  • Creating searchable archives of RingCentral call transcripts in Captions.
  • Generating captions for RingCentral video meetings via Captions.
  • Analyzing call sentiment data from RingCentral within Captions' interface.
  • Triggering Captions video creation based on RingCentral call events.

How secure is the RingCentral integration within Latenode?

Latenode uses secure authentication methods and encryption to protect your RingCentral data, ensuring your information remains private and safe.

Are there any limitations to the RingCentral and Captions integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large video files may require significant processing time.
  • Custom caption styling from Captions may need configuration.
  • Integration is reliant on the RingCentral and Captions APIs.

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