RingCentral and Insightly Integration

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Log RingCentral calls and texts to Insightly automatically and create new Insightly contacts from RingCentral. Latenode’s visual editor lets you tailor the data flow, while affordable pricing helps scale lead management.

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RingCentral

Insightly

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Insightly

Create a New Scenario to Connect RingCentral and Insightly

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Insightly will be your first step. To do this, click "Choose an app," find RingCentral or Insightly, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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RingCentral

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Connect RingCentral

Sign In

Run node once

Add the Insightly Node

Next, click the plus (+) icon on the RingCentral node, select Insightly from the list of available apps, and choose the action you need from the list of nodes within Insightly.

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RingCentral

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Insightly

Authenticate Insightly

Now, click the Insightly node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Insightly settings. Authentication allows you to use Insightly through Latenode.

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RingCentral

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Insightly

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Connect Insightly

Sign In

Run node once

Configure the RingCentral and Insightly Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Insightly Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

Run node once

Set Up the RingCentral and Insightly Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring RingCentral, Insightly, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the RingCentral and Insightly integration works as expected. Depending on your setup, data should flow between RingCentral and Insightly (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Insightly

RingCentral + Insightly + Slack: When a new missed call is received in RingCentral, a new lead is created in Insightly. A notification is then sent to a designated Slack channel to inform the sales team.

Insightly + RingCentral + Google Sheets: When a new contact is created in Insightly, a RingOut call is generated using RingCentral. The details of the call are then logged in a Google Sheet.

RingCentral and Insightly integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Insightly

Sync Insightly CRM with other apps inside Latenode to automate sales processes. Update records, trigger follow-ups, or create tasks based on new leads or deals. Latenode offers flexible logic, custom JavaScript, and direct data transfer between Insightly and other services, improving your sales workflow without code.

RingCentral + Insightly integration

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FAQ RingCentral and Insightly

How can I connect my RingCentral account to Insightly using Latenode?

To connect your RingCentral account to Insightly on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Insightly accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically log RingCentral call details in Insightly?

Yes, you can! Latenode lets you automatically log RingCentral call details in Insightly, enhancing your CRM data. This integration boosts efficiency and improves customer insights.

What types of tasks can I perform by integrating RingCentral with Insightly?

Integrating RingCentral with Insightly allows you to perform various tasks, including:

  • Create new Insightly contacts from RingCentral call logs.
  • Update Insightly opportunities based on RingCentral call outcomes.
  • Send SMS messages via RingCentral upon new Insightly lead creation.
  • Trigger RingCentral calls directly from Insightly contact records.
  • Log voicemails as notes within corresponding Insightly records.

Can I use JavaScript to customize RingCentral + Insightly workflows?

Yes! Latenode allows custom JavaScript functions for intricate RingCentral and Insightly workflows, enabling advanced data manipulation and logic.

Are there any limitations to the RingCentral and Insightly integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Real-time synchronization depends on the RingCentral and Insightly API limits.
  • Bulk data processing is subject to Latenode's resource allocation policies.

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