RingCentral and Jira Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Automatically create Jira tickets from RingCentral call events, ensuring no critical issue is missed; Latenode's visual editor and affordable execution pricing make it easy to scale this essential workflow across your support teams.

Swap Apps

RingCentral

Jira

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect RingCentral and Jira

Create a New Scenario to Connect RingCentral and Jira

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Jira will be your first step. To do this, click "Choose an app," find RingCentral or Jira, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

+
1

RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

RingCentral

Node type

#1 RingCentral

/

Name

Untitled

Connection *

Select

Map

Connect RingCentral

Sign In
โต

Run node once

Add the Jira Node

Next, click the plus (+) icon on the RingCentral node, select Jira from the list of available apps, and choose the action you need from the list of nodes within Jira.

1

RingCentral

โš™

+
2

Jira

Authenticate Jira

Now, click the Jira node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Jira settings. Authentication allows you to use Jira through Latenode.

1

RingCentral

โš™

+
2

Jira

Node type

#2 Jira

/

Name

Untitled

Connection *

Select

Map

Connect Jira

Sign In
โต

Run node once

Configure the RingCentral and Jira Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

RingCentral

โš™

+
2

Jira

Node type

#2 Jira

/

Name

Untitled

Connection *

Select

Map

Connect Jira

Jira Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

โต

Run node once

Set Up the RingCentral and Jira Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

โš™

6

AI Anthropic Claude 3

โš™

+
7

Jira

1

Trigger on Webhook

โš™

2

RingCentral

โš™

โš™

3

Iterator

โš™

+
4

Webhook response

Save and Activate the Scenario

After configuring RingCentral, Jira, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the RingCentral and Jira integration works as expected. Depending on your setup, data should flow between RingCentral and Jira (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Jira

RingCentral + Jira + Slack: When a call is missed in RingCentral, a Jira ticket is created to track the issue, and a message is sent to a designated Slack channel to notify the support team.

Jira + RingCentral + Google Sheets: When a Jira issue is updated, an SMS message is sent via RingCentral to the reporter of the issue, and the update event is logged in a Google Sheet.

RingCentral and Jira integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Jira

Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.

RingCentral + Jira integration

Connect RingCentral and Jira in minutes with Latenode.

Start for free

Automate your workflow

See how Latenode works

FAQ RingCentral and Jira

How can I connect my RingCentral account to Jira using Latenode?

To connect your RingCentral account to Jira on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Jira accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Jira tickets from RingCentral voicemails?

Yes, you can! Latenode's visual editor makes it easy to automate ticket creation, saving time. Integrate with AI for sentiment analysis to prioritize urgent issues.

What types of tasks can I perform by integrating RingCentral with Jira?

Integrating RingCentral with Jira allows you to perform various tasks, including:

  • Create Jira issues from missed RingCentral calls.
  • Update Jira tickets based on RingCentral SMS messages.
  • Send RingCentral SMS alerts when Jira tickets are updated.
  • Log RingCentral call details as comments in Jira issues.
  • Automatically close Jira tickets when a RingCentral call resolves the issue.

How can I customize my RingCentral integration beyond basic options in Latenode?

Latenode allows JavaScript code, meaning you can add advanced logic that extends RingCentral's basic capabilities.

Are there any limitations to the RingCentral and Jira integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Rate limits imposed by RingCentral and Jira still apply within Latenode.
  • Real-time synchronization depends on the polling interval configured.

Try now