RingCentral and Microsoft Teams Integration

90% cheaper with Latenode

AI agent that builds your workflows for you

Hundreds of apps to connect

Centralize RingCentral call and message notifications in Microsoft Teams channels. With Latenode's visual editor, customize alerts and response workflows easily, and scale affordably by paying only for execution time.

Swap Apps

RingCentral

Microsoft Teams

Step 1: Choose a Trigger

Step 2: Choose an Action

When this happens...

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Do this.

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

action, for one, delete

Name of node

description of the trigger

Name of node

action, for one, delete

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Try it now

No credit card needed

Without restriction

How to connect RingCentral and Microsoft Teams

Create a New Scenario to Connect RingCentral and Microsoft Teams

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Microsoft Teams will be your first step. To do this, click "Choose an app," find RingCentral or Microsoft Teams, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

+
1

RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

+
1

RingCentral

Node type

#1 RingCentral

/

Name

Untitled

Connection *

Select

Map

Connect RingCentral

Sign In
โต

Run node once

Add the Microsoft Teams Node

Next, click the plus (+) icon on the RingCentral node, select Microsoft Teams from the list of available apps, and choose the action you need from the list of nodes within Microsoft Teams.

1

RingCentral

โš™

+
2

Microsoft Teams

Authenticate Microsoft Teams

Now, click the Microsoft Teams node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Microsoft Teams settings. Authentication allows you to use Microsoft Teams through Latenode.

1

RingCentral

โš™

+
2

Microsoft Teams

Node type

#2 Microsoft Teams

/

Name

Untitled

Connection *

Select

Map

Connect Microsoft Teams

Sign In
โต

Run node once

Configure the RingCentral and Microsoft Teams Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

1

RingCentral

โš™

+
2

Microsoft Teams

Node type

#2 Microsoft Teams

/

Name

Untitled

Connection *

Select

Map

Connect Microsoft Teams

Microsoft Teams Oauth 2.0

#66e212yt846363de89f97d54
Change

Select an action *

Select

Map

The action ID

โต

Run node once

Set Up the RingCentral and Microsoft Teams Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
5

JavaScript

โš™

6

AI Anthropic Claude 3

โš™

+
7

Microsoft Teams

1

Trigger on Webhook

โš™

2

RingCentral

โš™

โš™

3

Iterator

โš™

+
4

Webhook response

Save and Activate the Scenario

After configuring RingCentral, Microsoft Teams, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the RingCentral and Microsoft Teams integration works as expected. Depending on your setup, data should flow between RingCentral and Microsoft Teams (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Microsoft Teams

RingCentral + Salesforce + Microsoft Teams: When a new call ends in RingCentral, create a corresponding activity record in Salesforce, then post a summary of the call to a designated Microsoft Teams channel.

Microsoft Teams + RingCentral + Google Calendar: When a user initiates scheduling a RingCentral meeting from a Teams chat, create the meeting in RingCentral and automatically create an event in Google Calendar.

RingCentral and Microsoft Teams integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Microsoft Teams

Use Microsoft Teams in Latenode to automate notifications and approvals. Instead of manual updates, automatically post messages based on triggers from other apps (like CRM or databases). Streamline workflows and improve team communication by connecting Teams to your automated processes without complex coding.

RingCentral + Microsoft Teams integration

Connect RingCentral and Microsoft Teams in minutes with Latenode.

Start for free

Automate your workflow

See how Latenode works

FAQ RingCentral and Microsoft Teams

How can I connect my RingCentral account to Microsoft Teams using Latenode?

To connect your RingCentral account to Microsoft Teams on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Microsoft Teams accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I post RingCentral call summaries in Microsoft Teams?

Yes, you can! Latenode lets you automatically post call summaries to Teams using AI. This keeps your team informed without manual reporting, saving you time and improving collaboration.

What types of tasks can I perform by integrating RingCentral with Microsoft Teams?

Integrating RingCentral with Microsoft Teams allows you to perform various tasks, including:

  • Send Microsoft Teams notifications for missed RingCentral calls.
  • Create RingCentral tasks from new Microsoft Teams messages.
  • Log RingCentral call details in a Microsoft Teams channel.
  • Automatically update Microsoft Teams status based on RingCentral availability.
  • Trigger RingCentral SMS messages from Microsoft Teams commands.

HowcanIautomaticallycreateRingCentralcontactsfromMicrosoftTeams?

Use Latenode to watch for new contacts in Teams and automatically create corresponding contacts in RingCentral, ensuring your data is always synchronized.

Are there any limitations to the RingCentral and Microsoft Teams integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex workflows may require JavaScript knowledge for full customization.
  • Real-time synchronization depends on the API limits of both RingCentral and Microsoft Teams.
  • Historical data migration between platforms may require manual handling.

Try now