RingCentral and Omnisend Integration

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Connect RingCentral calls to Omnisend for automated SMS follow-ups. Latenode's visual editor simplifies complex logic, while affordable execution-based pricing makes scaling these customer engagement workflows easier than ever.

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RingCentral

Omnisend

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect RingCentral and Omnisend

Create a New Scenario to Connect RingCentral and Omnisend

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a RingCentral, triggered by another scenario, or executed manually (for testing purposes). In most cases, RingCentral or Omnisend will be your first step. To do this, click "Choose an app," find RingCentral or Omnisend, and select the appropriate trigger to start the scenario.

Add the RingCentral Node

Select the RingCentral node from the app selection panel on the right.

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RingCentral

Configure the RingCentral

Click on the RingCentral node to configure it. You can modify the RingCentral URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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RingCentral

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Connect RingCentral

Sign In

Run node once

Add the Omnisend Node

Next, click the plus (+) icon on the RingCentral node, select Omnisend from the list of available apps, and choose the action you need from the list of nodes within Omnisend.

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RingCentral

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Omnisend

Authenticate Omnisend

Now, click the Omnisend node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Omnisend settings. Authentication allows you to use Omnisend through Latenode.

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RingCentral

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Omnisend

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Connect Omnisend

Sign In

Run node once

Configure the RingCentral and Omnisend Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Omnisend Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the RingCentral and Omnisend Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring RingCentral, Omnisend, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the RingCentral and Omnisend integration works as expected. Depending on your setup, data should flow between RingCentral and Omnisend (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect RingCentral and Omnisend

RingCentral + Zoom + Omnisend: When a new RingCentral call ends, a Zoom meeting is created and the details are sent to a contact via Omnisend.

Shopify + Omnisend + RingCentral: When a new customer is created in Shopify, their details are added as a contact in Omnisend. After that, a welcome SMS is sent via RingCentral.

RingCentral and Omnisend integration alternatives

About RingCentral

Integrate RingCentral with Latenode to automate call logging, SMS alerts, and contact management. Trigger workflows based on call events, automatically updating records in other apps like CRMs or support tools. Use Latenode's visual editor and scripting nodes for customized call handling and data synchronization.

About Omnisend

Use Omnisend in Latenode to automate email & SMS marketing based on real-time data. Connect e-commerce platforms and CRMs, then trigger personalized campaigns. Stop overspending on rigid marketing tools. Latenode's visual editor and flexible logic create scalable automation at a fraction of the cost.

RingCentral + Omnisend integration

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FAQ RingCentral and Omnisend

How can I connect my RingCentral account to Omnisend using Latenode?

To connect your RingCentral account to Omnisend on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select RingCentral and click on "Connect".
  • Authenticate your RingCentral and Omnisend accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger Omnisend emails based on RingCentral call events?

Yes, you can! Latenode’s visual editor makes it simple to trigger Omnisend emails based on RingCentral events, enhancing customer engagement with timely communication.

What types of tasks can I perform by integrating RingCentral with Omnisend?

Integrating RingCentral with Omnisend allows you to perform various tasks, including:

  • Send Omnisend SMS messages when a RingCentral call is missed.
  • Add new RingCentral contacts to an Omnisend email list.
  • Update Omnisend contact properties based on RingCentral call data.
  • Trigger RingCentral SMS alerts upon specific Omnisend events.
  • Create detailed reports combining call and email campaign data.

Can I use JavaScript code within RingCentral and Omnisend automations?

Yes! Latenode allows you to use JavaScript for advanced logic, data transformation, and custom integrations within your RingCentral and Omnisend workflows.

Are there any limitations to the RingCentral and Omnisend integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on the APIs of both RingCentral and Omnisend.
  • Complex data transformations may require custom JavaScript coding.
  • The number of tasks you can automate depends on your Latenode plan's limits.

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