Salesforce and Confluence Integration

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Salesforce

Confluence

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Salesforce and Confluence

Create a New Scenario to Connect Salesforce and Confluence

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Salesforce, triggered by another scenario, or executed manually (for testing purposes). In most cases, Salesforce or Confluence will be your first step. To do this, click "Choose an app," find Salesforce or Confluence, and select the appropriate trigger to start the scenario.

Add the Salesforce Node

Select the Salesforce node from the app selection panel on the right.

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Configure the Salesforce

Click on the Salesforce node to configure it. You can modify the Salesforce URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Sign In

Run node once

Add the Confluence Node

Next, click the plus (+) icon on the Salesforce node, select Confluence from the list of available apps, and choose the action you need from the list of nodes within Confluence.

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Authenticate Confluence

Now, click the Confluence node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Confluence settings. Authentication allows you to use Confluence through Latenode.

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Connect Confluence

Sign In

Run node once

Configure the Salesforce and Confluence Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Confluence Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Salesforce and Confluence Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Salesforce, Confluence, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Salesforce and Confluence integration works as expected. Depending on your setup, data should flow between Salesforce and Confluence (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Salesforce and Confluence

Salesforce + Confluence + Slack: When a new opportunity is won in Salesforce, the flow retrieves relevant record data and creates a summary page in Confluence. A notification with a link to the Confluence page is then sent to a designated Slack channel.

Confluence + Salesforce + Jira: When a page is updated in Confluence, the flow searches for related Salesforce cases based on keywords in the page content. If a feature request is detected, a corresponding Jira ticket is automatically created and linked in both Confluence and Salesforce.

Salesforce and Confluence integration alternatives

About Salesforce

Sync Salesforce data with other apps using Latenode. Automate lead qualification and task creation based on CRM events. No more manual data entry: build workflows that trigger actions across your stack. Use Latenode's visual editor and flexible scripting to create custom logic and scale automation without code limits.

About Confluence

Automate Confluence tasks in Latenode: create pages, update content, or trigger workflows when pages change. Connect Confluence to other apps (like Jira or Slack) for streamlined project updates and notifications. Use Latenode’s visual editor and JS node for custom logic and efficient information sharing across teams.

Salesforce + Confluence integration

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FAQ Salesforce and Confluence

How can I connect my Salesforce account to Confluence using Latenode?

To connect your Salesforce account to Confluence on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Salesforce and click on "Connect".
  • Authenticate your Salesforce and Confluence accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Confluence pages from Salesforce opportunities?

Yes, you can! Latenode's visual editor simplifies this, allowing you to trigger Confluence page creation whenever a new opportunity is created in Salesforce, streamlining documentation.

What types of tasks can I perform by integrating Salesforce with Confluence?

Integrating Salesforce with Confluence allows you to perform various tasks, including:

  • Automatically creating Confluence pages from new Salesforce leads.
  • Updating Confluence pages with Salesforce opportunity changes.
  • Generating reports in Confluence based on Salesforce data.
  • Creating Salesforce tasks from comments on Confluence pages.
  • Syncing Salesforce contact data to Confluence user directories.

How secure is connecting Salesforce to Confluence via Latenode?

Latenode uses secure authentication methods and encryption to protect your data during Salesforce and Confluence integration,ensuring data privacy.

Are there any limitations to the Salesforce and Confluence integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript code.
  • Real-time updates depend on the Salesforce and Confluence API limits.
  • Initial setup requires understanding of both Salesforce and Confluence data structures.

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