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Automatically create Atera service tickets from new Salesmate deals, ensuring seamless handoff from sales to support using Latenode’s visual editor and flexible API integration. Keep teams aligned and scale affordably by paying only for execution time.
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Salesmate
Atera
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Create a New Scenario to Connect Salesmate and Atera
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Salesmate, triggered by another scenario, or executed manually (for testing purposes). In most cases, Salesmate or Atera will be your first step. To do this, click "Choose an app," find Salesmate or Atera, and select the appropriate trigger to start the scenario.
Add the Salesmate Node
Select the Salesmate node from the app selection panel on the right.
Salesmate
Configure the Salesmate
Click on the Salesmate node to configure it. You can modify the Salesmate URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Atera Node
Next, click the plus (+) icon on the Salesmate node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.
Salesmate
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Atera
Authenticate Atera
Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.
Configure the Salesmate and Atera Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Salesmate and Atera Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Atera
Trigger on Webhook
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Salesmate
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Salesmate, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Salesmate and Atera integration works as expected. Depending on your setup, data should flow between Salesmate and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Salesmate + Atera + Slack: When a deal is marked as closed in Salesmate, this automation creates a new customer in Atera using the deal's information. Finally, a congratulatory message is sent to a Slack channel.
Atera + Salesmate + QuickBooks: When a service ticket is resolved in Atera, this automation updates the corresponding customer record in Salesmate and then creates an invoice for the customer in QuickBooks.
About Salesmate
Automate Salesmate tasks within Latenode to streamline sales processes. Trigger actions like lead creation or deal updates based on events in other apps. Connect Salesmate to your marketing stack, enrich data, and manage follow-ups using visual workflows and custom logic, avoiding manual data entry. Scale your sales automation without code, paying only for execution time.
Related categories
About Atera
Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.
Related categories
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How can I connect my Salesmate account to Atera using Latenode?
To connect your Salesmate account to Atera on Latenode, follow these steps:
Can I automatically create Atera tickets from new Salesmate deals?
Yes! Latenode allows this via flexible workflows. Automatically create Atera tickets, ensuring rapid response to new sales opportunities and streamlining support using AI for smart ticket routing.
What types of tasks can I perform by integrating Salesmate with Atera?
Integrating Salesmate with Atera allows you to perform various tasks, including:
HowdoItransformSalesmatedata beforeinsertingintoAterausingLatenode?
Latenode lets you transform data with JavaScript, AI blocks, or no-code tools. Format dates, map fields, and clean data for Atera, ensuring compatibility and accuracy.
Are there any limitations to the Salesmate and Atera integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: