Salesmate and Canny Integration

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Connect Salesmate to Canny and automatically update your CRM with user feedback, feature requests, and roadmap progress. Latenode's no-code editor and affordable pricing make this powerful loop simple and scalable, so sales knows what customers really need.

Swap Apps

Salesmate

Canny

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Salesmate and Canny

Create a New Scenario to Connect Salesmate and Canny

In the workspace, click the โ€œCreate New Scenarioโ€ button.

Add the First Step

Add the first node โ€“ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Salesmate, triggered by another scenario, or executed manually (for testing purposes). In most cases, Salesmate or Canny will be your first step. To do this, click "Choose an app," find Salesmate or Canny, and select the appropriate trigger to start the scenario.

Add the Salesmate Node

Select the Salesmate node from the app selection panel on the right.

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Salesmate

Configure the Salesmate

Click on the Salesmate node to configure it. You can modify the Salesmate URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Canny Node

Next, click the plus (+) icon on the Salesmate node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.

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Canny

Authenticate Canny

Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.

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Canny

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Configure the Salesmate and Canny Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Salesmate and Canny Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that donโ€™t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Salesmate, Canny, and any additional nodes, donโ€™t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking โ€œRun onceโ€ and triggering an event to check if the Salesmate and Canny integration works as expected. Depending on your setup, data should flow between Salesmate and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Salesmate and Canny

Salesmate + Canny + Slack: When a Salesmate deal is closed, a new post is created in Canny to gather customer feedback. A notification is then sent to the sales team on Slack to inform them about the new feedback request.

Canny + Salesmate + Google Sheets: When a new post (feature request) is created in Canny, search for the associated customer's contact in Salesmate. Then, log the feature request and customer information in a Google Sheet.

Salesmate and Canny integration alternatives

About Salesmate

Automate Salesmate tasks within Latenode to streamline sales processes. Trigger actions like lead creation or deal updates based on events in other apps. Connect Salesmate to your marketing stack, enrich data, and manage follow-ups using visual workflows and custom logic, avoiding manual data entry. Scale your sales automation without code, paying only for execution time.

About Canny

Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.

Salesmate + Canny integration

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FAQ Salesmate and Canny

How can I connect my Salesmate account to Canny using Latenode?

To connect your Salesmate account to Canny on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Salesmate and click on "Connect".
  • Authenticate your Salesmate and Canny accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate feature request creation from Salesmate deals?

Yes, you can! Latenode lets you trigger Canny feature requests directly from new Salesmate deals. Enhance customer feedback management and product development with seamless, automated workflows.

What types of tasks can I perform by integrating Salesmate with Canny?

Integrating Salesmate with Canny allows you to perform various tasks, including:

  • Create new Canny posts from new Salesmate deals automatically.
  • Update Salesmate deals when a Canny post receives new comments.
  • Sync Salesmate contact data with Canny user profiles.
  • Trigger personalized email campaigns based on Canny feedback.
  • Analyze Canny data within Salesmate for enhanced sales insights.

Can Latenode handle complex Salesmate workflows with Canny integration?

Yes, Latenode's visual editor and code blocks allow complex workflows, integrating Salesmate and Canny with advanced logic, custom scripts, and AI steps.

Are there any limitations to the Salesmate and Canny integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Rate limits on Salesmate and Canny APIs apply.
  • Initial setup requires valid API keys for both platforms.

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