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Transcribe ServiceM8 call recordings with Deepgram, automatically creating summaries and action items in Latenode. Simplify client communication follow-ups and improve service quality using affordable pay-by-execution pricing and no-code tools for advanced workflow customization.
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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ServiceM8, triggered by another scenario, or executed manually (for testing purposes). In most cases, ServiceM8 or Deepgram will be your first step. To do this, click "Choose an app," find ServiceM8 or Deepgram, and select the appropriate trigger to start the scenario.

Select the ServiceM8 node from the app selection panel on the right.

ServiceM8
Click on the ServiceM8 node to configure it. You can modify the ServiceM8 URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the ServiceM8 node, select Deepgram from the list of available apps, and choose the action you need from the list of nodes within Deepgram.

ServiceM8
β
Deepgram
Now, click the Deepgram node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Deepgram settings. Authentication allows you to use Deepgram through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
β
AI Anthropic Claude 3
β
Deepgram
Trigger on Webhook
β
ServiceM8
β
β
Iterator
β
Webhook response
After configuring ServiceM8, Deepgram, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the ServiceM8 and Deepgram integration works as expected. Depending on your setup, data should flow between ServiceM8 and Deepgram (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
ServiceM8 + Deepgram + Slack: When a new job is created in ServiceM8, transcribe the associated voicemail using Deepgram. Then, send the transcribed text to a designated Slack channel for review.
ServiceM8 + Deepgram + OpenAI GPT Assistants: When a new job is created in ServiceM8, transcribe the voicemail using Deepgram. Analyze the transcribed text using OpenAI GPT Assistants to determine client sentiment, and store results in the Thread.
About ServiceM8
Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.
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About Deepgram
Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.
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How can I connect my ServiceM8 account to Deepgram using Latenode?
To connect your ServiceM8 account to Deepgram on Latenode, follow these steps:
Can I transcribe ServiceM8 job recordings using Deepgram?
Yes, you can. Latenode automates audio transcription, passing files to Deepgram and posting the output back to ServiceM8, saving hours of manual data entry. Scale easily using JavaScript blocks.
What types of tasks can I perform by integrating ServiceM8 with Deepgram?
Integrating ServiceM8 with Deepgram allows you to perform various tasks, including:
How secure is ServiceM8 data when using Latenode automation?
Latenode uses secure connection protocols and encryption to protect your ServiceM8 data during all automation processes. Customize security via JavaScript.
Are there any limitations to the ServiceM8 and Deepgram integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: