ServiceM8 and Deepgram Integration

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Transcribe ServiceM8 call recordings with Deepgram, automatically creating summaries and action items in Latenode. Simplify client communication follow-ups and improve service quality using affordable pay-by-execution pricing and no-code tools for advanced workflow customization.

ServiceM8 + Deepgram integration

Connect ServiceM8 and Deepgram in minutes with Latenode.

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Automate your workflow

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ServiceM8

Deepgram

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect ServiceM8 and Deepgram

Create a New Scenario to Connect ServiceM8 and Deepgram

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ServiceM8, triggered by another scenario, or executed manually (for testing purposes). In most cases, ServiceM8 or Deepgram will be your first step. To do this, click "Choose an app," find ServiceM8 or Deepgram, and select the appropriate trigger to start the scenario.

Add the ServiceM8 Node

Select the ServiceM8 node from the app selection panel on the right.

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ServiceM8

Configure the ServiceM8

Click on the ServiceM8 node to configure it. You can modify the ServiceM8 URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect ServiceM8

Sign In
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Run node once

Add the Deepgram Node

Next, click the plus (+) icon on the ServiceM8 node, select Deepgram from the list of available apps, and choose the action you need from the list of nodes within Deepgram.

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Deepgram

Authenticate Deepgram

Now, click the Deepgram node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Deepgram settings. Authentication allows you to use Deepgram through Latenode.

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Deepgram

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Connect Deepgram

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Run node once

Configure the ServiceM8 and Deepgram Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Deepgram Oauth 2.0

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Change

Select an action *

Select

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The action ID

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Run node once

Set Up the ServiceM8 and Deepgram Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring ServiceM8, Deepgram, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the ServiceM8 and Deepgram integration works as expected. Depending on your setup, data should flow between ServiceM8 and Deepgram (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect ServiceM8 and Deepgram

ServiceM8 + Deepgram + Slack: When a new job is created in ServiceM8, transcribe the associated voicemail using Deepgram. Then, send the transcribed text to a designated Slack channel for review.

ServiceM8 + Deepgram + OpenAI GPT Assistants: When a new job is created in ServiceM8, transcribe the voicemail using Deepgram. Analyze the transcribed text using OpenAI GPT Assistants to determine client sentiment, and store results in the Thread.

ServiceM8 and Deepgram integration alternatives

About ServiceM8

Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.

About Deepgram

Need to transcribe audio/video inside your Latenode automations? Deepgram offers fast, accurate speech-to-text. Connect it to your workflows for automated meeting summaries, content analysis, or customer support monitoring. Fine-tune results with custom vocabularies, all within Latenode's visual interface and code blocks.

See how Latenode works

FAQ ServiceM8 and Deepgram

How can I connect my ServiceM8 account to Deepgram using Latenode?

To connect your ServiceM8 account to Deepgram on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select ServiceM8 and click on "Connect".
  • Authenticate your ServiceM8 and Deepgram accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I transcribe ServiceM8 job recordings using Deepgram?

Yes, you can. Latenode automates audio transcription, passing files to Deepgram and posting the output back to ServiceM8, saving hours of manual data entry. Scale easily using JavaScript blocks.

What types of tasks can I perform by integrating ServiceM8 with Deepgram?

Integrating ServiceM8 with Deepgram allows you to perform various tasks, including:

  • Automatically transcribe audio notes added to ServiceM8 jobs.
  • Analyze call recordings for keywords to improve service quality.
  • Create searchable transcripts of site visit audio logs.
  • Extract client sentiment from transcribed phone calls.
  • Generate summaries of audio-based service reports.

How secure is ServiceM8 data when using Latenode automation?

Latenode uses secure connection protocols and encryption to protect your ServiceM8 data during all automation processes. Customize security via JavaScript.

Are there any limitations to the ServiceM8 and Deepgram integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Large audio files may take longer to process depending on Deepgram's API limits.
  • The accuracy of transcriptions depends on the audio quality.
  • Custom JavaScript might be required for very specific formatting.

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