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Automatically trigger Delighted surveys after Shippo confirms delivery, gathering feedback on shipping. Latenode's visual editor makes complex logic simple. Pay affordably only for the execution time when tracking key customer satisfaction metrics.
Connect Shippo and Delighted in minutes with Latenode.
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Create a New Scenario to Connect Shippo and Delighted
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Shippo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Shippo or Delighted will be your first step. To do this, click "Choose an app," find Shippo or Delighted, and select the appropriate trigger to start the scenario.
Add the Shippo Node
Select the Shippo node from the app selection panel on the right.
Shippo
Add the Delighted Node
Next, click the plus (+) icon on the Shippo node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Shippo
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Shippo and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Shippo and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Shippo
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β
Iterator
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Webhook response
Save and Activate the Scenario
After configuring Shippo, Delighted, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Shippo and Delighted integration works as expected. Depending on your setup, data should flow between Shippo and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Shopify + Shippo + Delighted: After a new order is created in Shopify, Shippo creates a shipping label for it. Once the shipping label is created, Delighted sends an email survey to the customer to collect feedback on their order and shipping experience.
Delighted + Shippo + Slack: When a new negative response is received in Delighted, find the associated order in Shippo to understand shipping details. Then, send a message to a designated Slack channel alerting the shipping team about the negative feedback related to the delivery experience, including the order ID from Shippo.
About Shippo
Connect Shippo to Latenode and automate shipping tasks. Create workflows that trigger label generation or shipment tracking updates based on order events. Combine Shippo with other apps to streamline fulfillment, inventory, and customer notifications, all visually and without code, scaling affordably.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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How can I connect my Shippo account to Delighted using Latenode?
To connect your Shippo account to Delighted on Latenode, follow these steps:
Can I trigger surveys based on shipment status?
Yes, you can! Latenode allows you to trigger Delighted surveys based on Shippo shipment events, ensuring timely feedback and improving customer satisfaction. Automate it all with no code!
What types of tasks can I perform by integrating Shippo with Delighted?
Integrating Shippo with Delighted allows you to perform various tasks, including:
How do I handle failed Shippo deliveries on Latenode?
Latenode can monitor failed Shippo deliveries and automatically trigger follow-up actions in Delighted, addressing customer concerns and boosting loyalty.
Are there any limitations to the Shippo and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: