Simplesat and Customer.io Integration

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Automatically trigger Customer.io actions based on Simplesat survey responses. Latenode’s visual editor makes it easier to customize workflows and scale automations affordably using JavaScript and API integrations.

Simplesat + Customer.io integration

Connect Simplesat and Customer.io in minutes with Latenode.

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Simplesat

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Simplesat and Customer.io

Create a New Scenario to Connect Simplesat and Customer.io

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Simplesat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Simplesat or Customer.io will be your first step. To do this, click "Choose an app," find Simplesat or Customer.io, and select the appropriate trigger to start the scenario.

Add the Simplesat Node

Select the Simplesat node from the app selection panel on the right.

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Simplesat

Configure the Simplesat

Click on the Simplesat node to configure it. You can modify the Simplesat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Simplesat

Sign In

Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Simplesat node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Configure the Simplesat and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Customer.io Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Simplesat and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Simplesat, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Simplesat and Customer.io integration works as expected. Depending on your setup, data should flow between Simplesat and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Simplesat and Customer.io

Simplesat + Customer.io + Slack: When a customer submits a negative feedback score in Simplesat via a new answer, the workflow identifies the user in Customer.io and sends a message to a designated Slack support channel alerting them of the negative feedback.

Customer.io + Simplesat + Zendesk: When a user tracked in Customer.io submits a Simplesat survey, this automation creates or updates a Zendesk ticket with the user's feedback, ensuring support teams are aware of customer sentiment.

Simplesat and Customer.io integration alternatives

About Simplesat

Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Simplesat and Customer.io

How can I connect my Simplesat account to Customer.io using Latenode?

To connect your Simplesat account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Simplesat and click on "Connect".
  • Authenticate your Simplesat and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger personalized follow-ups based on Simplesat scores?

Yes, with Latenode! Trigger Customer.io campaigns based on Simplesat feedback. Use no-code blocks for basic segmentation, or JavaScript for advanced scoring models, all visually.

What types of tasks can I perform by integrating Simplesat with Customer.io?

Integrating Simplesat with Customer.io allows you to perform various tasks, including:

  • Automatically adding detractors to a Customer.io re-engagement campaign.
  • Updating user profiles in Customer.io with the latest Simplesat feedback scores.
  • Sending internal notifications when a customer gives a low Simplesat rating.
  • Creating personalized onboarding flows based on initial Simplesat survey results.
  • Tagging contacts in Customer.io based on positive or negative Simplesat feedback.

How secure is my Simplesat data when using Latenode integrations?

Latenode employs robust security measures, including encryption and secure authentication protocols, to protect your Simplesat data during integration and transfer.

Are there any limitations to the Simplesat and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical Simplesat data prior to integration setup is not automatically synced.
  • Complex conditional logic may require JavaScript code for full customization.
  • Rate limits imposed by Simplesat and Customer.io may affect high-volume workflows.

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