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Automatically trigger follow-up actions in Front based on Simplesat feedback. Latenode's visual editor makes custom workflows easy, while affordable execution-based pricing keeps your automation costs low as you scale.
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Simplesat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Simplesat or Front will be your first step. To do this, click "Choose an app," find Simplesat or Front, and select the appropriate trigger to start the scenario.

Select the Simplesat node from the app selection panel on the right.

Simplesat
Click on the Simplesat node to configure it. You can modify the Simplesat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Simplesat node, select Front from the list of available apps, and choose the action you need from the list of nodes within Front.

Simplesat
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Front
Now, click the Front node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Front settings. Authentication allows you to use Front through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Front
Trigger on Webhook
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Simplesat
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Iterator
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Webhook response
After configuring Simplesat, Front, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Simplesat and Front integration works as expected. Depending on your setup, data should flow between Simplesat and Front (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Simplesat + Front + Slack: When a new negative answer is received in Simplesat, the automation finds the relevant user in Front and sends a notification to a designated Slack channel, alerting the support team about the negative feedback.
Front + Simplesat + Jira: When a new event occurs in Front, it checks if there is negative feedback about the contact in Simplesat. If the feedback is negative and the Front case is unresolved, a new issue is created in Jira for the development team to review.
About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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About Front
Connect Front to Latenode to automate shared inbox tasks. Route conversations based on content using AI, update external systems with customer data, and trigger follow-ups, all without code. Latenode’s visual editor makes complex workflows simple, scalable, and cost-effective, while avoiding vendor lock-in.
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How can I connect my Simplesat account to Front using Latenode?
To connect your Simplesat account to Front on Latenode, follow these steps:
Can I trigger Front conversations based on Simplesat survey responses?
Yes, you can! Latenode allows you to automatically create Front conversations based on specific Simplesat survey results, ensuring immediate follow-up and improved customer satisfaction.
What types of tasks can I perform by integrating Simplesat with Front?
Integrating Simplesat with Front allows you to perform various tasks, including:
Can I customize survey distribution logic from Front within Latenode?
Yes, Latenode lets you use custom logic with JavaScript or AI to determine when and how to send Simplesat surveys based on Front data.
Are there any limitations to the Simplesat and Front integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: