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Automatically create Jira tickets from negative Simplesat feedback, routing urgent issues to the right team. Latenode's visual editor and JavaScript blocks enhance customization, while affordable execution-based pricing means you only pay for what you use.
Connect Simplesat and Jira in minutes with Latenode.
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Create a New Scenario to Connect Simplesat and Jira
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Simplesat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Simplesat or Jira will be your first step. To do this, click "Choose an app," find Simplesat or Jira, and select the appropriate trigger to start the scenario.
Add the Simplesat Node
Select the Simplesat node from the app selection panel on the right.
Simplesat
Configure the Simplesat
Click on the Simplesat node to configure it. You can modify the Simplesat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Jira Node
Next, click the plus (+) icon on the Simplesat node, select Jira from the list of available apps, and choose the action you need from the list of nodes within Jira.
Simplesat
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Jira
Authenticate Jira
Now, click the Jira node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Jira settings. Authentication allows you to use Jira through Latenode.
Configure the Simplesat and Jira Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Simplesat and Jira Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Jira
Trigger on Webhook
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Simplesat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Simplesat, Jira, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Simplesat and Jira integration works as expected. Depending on your setup, data should flow between Simplesat and Jira (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Simplesat + Jira + Slack: When a new low satisfaction answer is received in Simplesat, a bug issue is created in Jira and a notification is sent to the relevant team in Slack to investigate the issue.
Jira + Simplesat + Google Sheets: Track Jira issue resolution times alongside Simplesat feedback in Google Sheets to identify areas for improvement by logging issue creation and resolution dates, correlating them with customer satisfaction scores.
About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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About Jira
Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.
Related categories
How can I connect my Simplesat account to Jira using Latenode?
To connect your Simplesat account to Jira on Latenode, follow these steps:
Can I automatically create Jira issues from negative Simplesat feedback?
Yes, you can! Latenode allows real-time issue creation, ensuring quick responses to critical feedback. Resolve issues faster and improve customer satisfaction.
What types of tasks can I perform by integrating Simplesat with Jira?
Integrating Simplesat with Jira allows you to perform various tasks, including:
Can I customize the Jira issue creation process based on Simplesat data?
Yes! Latenode's flexible no-code editor lets you tailor issue creation with dynamic data from Simplesat, ensuring relevant details are included.
Are there any limitations to the Simplesat and Jira integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: