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Automatically trigger Simplesat surveys after OpenPhone calls, capturing immediate feedback. Latenode’s visual editor and JavaScript support enable custom logic for pinpointing optimal moments, at a fraction of the cost.
Connect Simplesat and OpenPhone in minutes with Latenode.
Create Simplesat to OpenPhone workflow
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Create a New Scenario to Connect Simplesat and OpenPhone
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Simplesat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Simplesat or OpenPhone will be your first step. To do this, click "Choose an app," find Simplesat or OpenPhone, and select the appropriate trigger to start the scenario.
Add the Simplesat Node
Select the Simplesat node from the app selection panel on the right.
Simplesat
Configure the Simplesat
Click on the Simplesat node to configure it. You can modify the Simplesat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the OpenPhone Node
Next, click the plus (+) icon on the Simplesat node, select OpenPhone from the list of available apps, and choose the action you need from the list of nodes within OpenPhone.
Simplesat
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OpenPhone
Authenticate OpenPhone
Now, click the OpenPhone node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your OpenPhone settings. Authentication allows you to use OpenPhone through Latenode.
Configure the Simplesat and OpenPhone Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Simplesat and OpenPhone Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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OpenPhone
Trigger on Webhook
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Simplesat
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Simplesat, OpenPhone, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Simplesat and OpenPhone integration works as expected. Depending on your setup, data should flow between Simplesat and OpenPhone (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Simplesat + OpenPhone + Slack: When a new negative answer is submitted in Simplesat, a call is initiated in OpenPhone to address the feedback. The manager is alerted in Slack about the negative feedback and the ongoing call.
OpenPhone + Simplesat + Help Scout: After a call ends in OpenPhone, a Simplesat survey is sent to gauge customer satisfaction. The survey response is then stored in Help Scout for future reference.
About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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About OpenPhone
Use OpenPhone in Latenode to automate SMS and call workflows. Log activities, trigger actions based on call outcomes, and sync data to CRMs. By using Latenode, you orchestrate OpenPhone within complex workflows, adding logic and integrations not available in OpenPhone alone. Scale customer communication using no-code tools and AI.
Related categories
How can I connect my Simplesat account to OpenPhone using Latenode?
To connect your Simplesat account to OpenPhone on Latenode, follow these steps:
Can I trigger OpenPhone calls based on Simplesat survey responses?
Yes, you can! Latenode allows triggering OpenPhone calls based on Simplesat feedback. This enables immediate follow-up, boosting customer engagement and satisfaction using real-time insights.
What types of tasks can I perform by integrating Simplesat with OpenPhone?
Integrating Simplesat with OpenPhone allows you to perform various tasks, including:
Can I use custom JavaScript code with Simplesat inside Latenode?
Yes, Latenode enables enhanced workflows by allowing custom JavaScript code to process Simplesat data, adding advanced logic and transformations.
Are there any limitations to the Simplesat and OpenPhone integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: