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In the workspace, click the βCreate New Scenarioβ button.

Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Simplesat, triggered by another scenario, or executed manually (for testing purposes). In most cases, Simplesat or PagerDuty will be your first step. To do this, click "Choose an app," find Simplesat or PagerDuty, and select the appropriate trigger to start the scenario.

Select the Simplesat node from the app selection panel on the right.

Simplesat
Click on the Simplesat node to configure it. You can modify the Simplesat URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Simplesat node, select PagerDuty from the list of available apps, and choose the action you need from the list of nodes within PagerDuty.

Simplesat
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PagerDuty
Now, click the PagerDuty node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your PagerDuty settings. Authentication allows you to use PagerDuty through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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PagerDuty
Trigger on Webhook
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Simplesat
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Iterator
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Webhook response
After configuring Simplesat, PagerDuty, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking βRun onceβ and triggering an event to check if the Simplesat and PagerDuty integration works as expected. Depending on your setup, data should flow between Simplesat and PagerDuty (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Simplesat + PagerDuty + Slack: When a new negative answer is received in Simplesat, a PagerDuty incident is triggered. The team is then notified in Slack with details of the incident.
PagerDuty + Zendesk + Simplesat: When a PagerDuty incident is resolved, the flow finds the corresponding Zendesk ticket. A Simplesat survey is then sent to the customer associated with the Zendesk ticket, requesting feedback on the resolution.
About Simplesat
Embed Simplesat in Latenode to automate feedback loops. Trigger surveys after key events in your workflows (e.g., support ticket close). Analyze responses, update systems, and alert teams based on satisfaction scores. Using Latenode, you ensure timely actions and reporting without manual checks.
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About PagerDuty
Integrate PagerDuty alerts into Latenode to automate incident response. Create flows that trigger actions based on alert severity, like escalating to specific channels or running diagnostic scripts. Centralize incident data and automate follow-ups. Using Latenode gives you a customizable, scalable response system without complex coding.
Related categories
How can I connect my Simplesat account to PagerDuty using Latenode?
To connect your Simplesat account to PagerDuty on Latenode, follow these steps:
Can I trigger PagerDuty incidents from negative Simplesat survey responses?
Yes, you can! With Latenode, automatically create PagerDuty incidents when Simplesat receives negative feedback, ensuring immediate attention to critical issues. Use advanced logic and AI for nuanced alerts.
What types of tasks can I perform by integrating Simplesat with PagerDuty?
Integrating Simplesat with PagerDuty allows you to perform various tasks, including:
Can Latenode filter Simplesat feedback before triggering PagerDuty?
Yes, Latenode's low-code blocks and AI steps let you filter Simplesat feedback by keyword, sentiment, or custom criteria before triggering PagerDuty alerts.
Are there any limitations to the Simplesat and PagerDuty integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: