Sinch and Atera Integration

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Automatically create Atera tickets from Sinch SMS alerts and resolve them using Latenode's visual editor. Customize alerts with JavaScript and scale affordably, paying only for execution time, to keep support teams ahead.

Sinch + Atera integration

Connect Sinch and Atera in minutes with Latenode.

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Automate your workflow

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Sinch

Atera

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Sinch and Atera

Create a New Scenario to Connect Sinch and Atera

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Sinch, triggered by another scenario, or executed manually (for testing purposes). In most cases, Sinch or Atera will be your first step. To do this, click "Choose an app," find Sinch or Atera, and select the appropriate trigger to start the scenario.

Add the Sinch Node

Select the Sinch node from the app selection panel on the right.

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Sinch

Configure the Sinch

Click on the Sinch node to configure it. You can modify the Sinch URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Sinch

Sign In

Run node once

Add the Atera Node

Next, click the plus (+) icon on the Sinch node, select Atera from the list of available apps, and choose the action you need from the list of nodes within Atera.

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Atera

Authenticate Atera

Now, click the Atera node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Atera settings. Authentication allows you to use Atera through Latenode.

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Connect Atera

Sign In

Run node once

Configure the Sinch and Atera Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Atera Oauth 2.0

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Select an action *

Select

Map

The action ID

Run node once

Set Up the Sinch and Atera Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Sinch, Atera, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Sinch and Atera integration works as expected. Depending on your setup, data should flow between Sinch and Atera (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Sinch and Atera

Atera + Sinch + Slack: When a new or updated contact is created in Atera, a SMS message is sent via Sinch to the contact, and a notification is posted to a Slack channel.

Sinch + Atera + Twilio: When a new incoming SMS is received via Sinch, a ticket is created in Atera. A follow-up SMS is then sent via Twilio.

Sinch and Atera integration alternatives

About Sinch

Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.

About Atera

Use Atera with Latenode to automate IT support tasks. Trigger workflows on alerts, automatically create tickets, or update asset info. Integrate Atera's monitoring data with other apps for deeper insights and faster issue resolution. Customize rules and actions using Latenode's visual editor or JavaScript for precise automation.

See how Latenode works

FAQ Sinch and Atera

How can I connect my Sinch account to Atera using Latenode?

To connect your Sinch account to Atera on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Sinch and click on "Connect".
  • Authenticate your Sinch and Atera accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS alerts for critical Atera events?

Yes, easily. Latenode’s visual editor simplifies setup. Send immediate SMS notifications via Sinch for high-priority Atera alerts, ensuring rapid response and minimizing downtime.

What types of tasks can I perform by integrating Sinch with Atera?

Integrating Sinch with Atera allows you to perform various tasks, including:

  • Automatically sending SMS updates on ticket status changes.
  • Triggering phone calls for urgent support requests.
  • Creating Atera tickets from missed Sinch call data.
  • Sending appointment reminders via SMS using Atera data.
  • Syncing customer contact details between both platforms.

Can I use advanced logic with Sinch in Latenode workflows?

Yes! Latenode enables complex conditional logic using JavaScript and AI, letting you tailor Sinch interactions based on Atera data, and optimize communications.

Are there any limitations to the Sinch and Atera integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Historical data migration between Sinch and Atera is not directly supported.
  • Custom field mappings require JavaScript knowledge in certain scenarios.
  • High-volume SMS sending may be subject to Sinch's rate limits.

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