Sinch and Jira Integration

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Automatically create Jira tickets from Sinch SMS alerts, ensuring critical issues are tracked. Latenode’s visual editor and flexible JavaScript support make customization simple, while affordable pricing scales with your needs.

Sinch + Jira integration

Connect Sinch and Jira in minutes with Latenode.

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Automate your workflow

Swap Apps

Sinch

Jira

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Sinch and Jira

Create a New Scenario to Connect Sinch and Jira

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Sinch, triggered by another scenario, or executed manually (for testing purposes). In most cases, Sinch or Jira will be your first step. To do this, click "Choose an app," find Sinch or Jira, and select the appropriate trigger to start the scenario.

Add the Sinch Node

Select the Sinch node from the app selection panel on the right.

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Sinch

Configure the Sinch

Click on the Sinch node to configure it. You can modify the Sinch URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Sinch

Sign In

Run node once

Add the Jira Node

Next, click the plus (+) icon on the Sinch node, select Jira from the list of available apps, and choose the action you need from the list of nodes within Jira.

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Authenticate Jira

Now, click the Jira node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Jira settings. Authentication allows you to use Jira through Latenode.

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Connect Jira

Sign In

Run node once

Configure the Sinch and Jira Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Select an action *

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The action ID

Run node once

Set Up the Sinch and Jira Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Sinch, Jira, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Sinch and Jira integration works as expected. Depending on your setup, data should flow between Sinch and Jira (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Sinch and Jira

Jira + Sinch + Slack: When a critical issue is created in Jira, an SMS is sent via Sinch to the assigned user, and a notification is posted to a dedicated Slack channel.

Jira + Sinch + Microsoft Teams: When an urgent Jira ticket is updated, an SMS is sent via Sinch to responders, and status updates are posted in a dedicated Microsoft Teams channel.

Sinch and Jira integration alternatives

About Sinch

Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.

About Jira

Sync Jira issues to other tools or trigger actions based on status changes. Automate bug reporting, task assignment, or notifications without code. Latenode lets you visually integrate Jira into complex workflows. Extend functionality with JavaScript and control costs with execution-based pricing, not per-step fees.

See how Latenode works

FAQ Sinch and Jira

How can I connect my Sinch account to Jira using Latenode?

To connect your Sinch account to Jira on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Sinch and click on "Connect".
  • Authenticate your Sinch and Jira accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I create Jira issues from missed Sinch calls?

Yes, you can! Latenode allows you to automatically create Jira issues from missed Sinch calls, improving response times. Customize the issue details using AI for enhanced efficiency.

What types of tasks can I perform by integrating Sinch with Jira?

Integrating Sinch with Jira allows you to perform various tasks, including:

  • Create Jira issues for urgent support requests received via Sinch SMS.
  • Automatically update Jira tickets when a Sinch call status changes.
  • Send SMS notifications via Sinch when a Jira issue is assigned.
  • Log Sinch call details as comments in relevant Jira issues.
  • Trigger Sinch outbound calls based on changes to Jira issue status.

How secure is my Sinch data when using Latenode workflows?

Latenode uses advanced encryption and security protocols, ensuring your Sinch data remains private and protected during all workflow executions.

Are there any limitations to the Sinch and Jira integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require custom JavaScript code.
  • High-volume call events may experience slight processing delays.
  • Integration is limited to the features exposed by the Sinch and Jira APIs.

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