Sinch and Productboard Integration

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Connect Sinch SMS feedback to Productboard as feature requests automatically. Latenode's visual editor and JavaScript nodes let you customize triggers and scale affordably, while keeping your product aligned with user needs.

Sinch + Productboard integration

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Sinch

Productboard

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Sinch and Productboard

Create a New Scenario to Connect Sinch and Productboard

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Sinch, triggered by another scenario, or executed manually (for testing purposes). In most cases, Sinch or Productboard will be your first step. To do this, click "Choose an app," find Sinch or Productboard, and select the appropriate trigger to start the scenario.

Add the Sinch Node

Select the Sinch node from the app selection panel on the right.

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Configure the Sinch

Click on the Sinch node to configure it. You can modify the Sinch URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Sinch

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Run node once

Add the Productboard Node

Next, click the plus (+) icon on the Sinch node, select Productboard from the list of available apps, and choose the action you need from the list of nodes within Productboard.

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Authenticate Productboard

Now, click the Productboard node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Productboard settings. Authentication allows you to use Productboard through Latenode.

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Configure the Sinch and Productboard Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

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Run node once

Set Up the Sinch and Productboard Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Sinch, Productboard, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Sinch and Productboard integration works as expected. Depending on your setup, data should flow between Sinch and Productboard (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Sinch and Productboard

Sinch + Productboard + Slack: When a new SMS is received in Sinch, the message is sent to Productboard as a note. A Slack message is then sent to a specified channel, alerting the team to the new feedback and including a link to the Productboard note.

Productboard + Sinch + Jira: When a new feature is created in Productboard, a Sinch SMS is sent to product managers to notify them. Simultaneously, a Jira issue is created to track the feature development.

Sinch and Productboard integration alternatives

About Sinch

Use Sinch in Latenode to automate SMS tasks. Send messages for order updates, appointment reminders, or two-factor authentication directly from your workflows. Benefit from Latenode's visual editor to easily integrate Sinch with other apps. Scale communication tasks without complex coding or expensive per-step pricing.

About Productboard

Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.

See how Latenode works

FAQ Sinch and Productboard

How can I connect my Sinch account to Productboard using Latenode?

To connect your Sinch account to Productboard on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Sinch and click on "Connect".
  • Authenticate your Sinch and Productboard accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I trigger SMS alerts based on new Productboard feedback?

Yes, you can! Latenode enables real-time alerts via Sinch SMS when new user feedback arrives in Productboard. Streamline your response, powered by no-code logic and AI insights.

What types of tasks can I perform by integrating Sinch with Productboard?

Integrating Sinch with Productboard allows you to perform various tasks, including:

  • Send SMS notifications for new feature requests in Productboard.
  • Create Productboard features from incoming Sinch SMS messages.
  • Automatically update feature status based on SMS survey responses.
  • Trigger outbound calls via Sinch when priority feedback is received.
  • Sync contact data between Sinch SMS conversations and Productboard users.

How secure is the Sinch integration within the Latenode platform?

Latenode employs enterprise-grade security to protect your data, including encryption and secure authentication protocols for all integrations like Sinch.

Are there any limitations to the Sinch and Productboard integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript coding.
  • Rate limits imposed by Sinch and Productboard still apply.
  • Historical data migration between the two apps is not fully automated.

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