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Sync Smsapi texts to CloudTalk, creating records of SMS interactions for complete customer profiles. Latenode’s visual editor makes building this automation easy, and affordable pay-by-execution pricing keeps costs low as you scale this process.
Connect Smsapi and CloudTalk in minutes with Latenode.
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Create a New Scenario to Connect Smsapi and CloudTalk
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Smsapi, triggered by another scenario, or executed manually (for testing purposes). In most cases, Smsapi or CloudTalk will be your first step. To do this, click "Choose an app," find Smsapi or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Smsapi Node
Select the Smsapi node from the app selection panel on the right.
Smsapi
Add the CloudTalk Node
Next, click the plus (+) icon on the Smsapi node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Smsapi and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Smsapi and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Smsapi
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Smsapi, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Smsapi and CloudTalk integration works as expected. Depending on your setup, data should flow between Smsapi and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Smsapi + HubSpot: When a new call is missed in CloudTalk, an SMS message is sent to the caller via Smsapi. The contact is then updated or created in HubSpot with the call information.
Smsapi + CloudTalk + Google Sheets: When a text message is sent via Smsapi, trigger a callback via CloudTalk. Record the SMS details and call information in Google Sheets for tracking and analysis.
About Smsapi
Use Smsapi in Latenode to automate SMS notifications and alerts within your workflows. Send appointment reminders, order updates, or critical alerts automatically based on triggers from your apps. Unlike basic SMS integrations, Latenode allows you to customize messages with data transformations and conditional logic, ensuring relevant and timely communication for each user, scaling with your business needs.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
Related categories
How can I connect my Smsapi account to CloudTalk using Latenode?
To connect your Smsapi account to CloudTalk on Latenode, follow these steps:
Can I send SMS alerts for missed CloudTalk calls?
Yes, with Latenode! Trigger SMSapi messages for missed CloudTalk calls to promptly follow up, boosting customer satisfaction. Our visual editor makes setup simple.
What types of tasks can I perform by integrating Smsapi with CloudTalk?
Integrating Smsapi with CloudTalk allows you to perform various tasks, including:
Can I use custom logic with Smsapi in my Latenode workflows?
Yes! Latenode supports JavaScript code blocks, enabling complex conditions and transformations for your Smsapi integrations.
Are there any limitations to the Smsapi and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: