Smsapi and CloudTalk Integration

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Sync Smsapi texts to CloudTalk, creating records of SMS interactions for complete customer profiles. Latenode’s visual editor makes building this automation easy, and affordable pay-by-execution pricing keeps costs low as you scale this process.

Smsapi + CloudTalk integration

Connect Smsapi and CloudTalk in minutes with Latenode.

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Smsapi

CloudTalk

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Smsapi and CloudTalk

Create a New Scenario to Connect Smsapi and CloudTalk

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Smsapi, triggered by another scenario, or executed manually (for testing purposes). In most cases, Smsapi or CloudTalk will be your first step. To do this, click "Choose an app," find Smsapi or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Smsapi Node

Select the Smsapi node from the app selection panel on the right.

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Configure the Smsapi

Click on the Smsapi node to configure it. You can modify the Smsapi URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the CloudTalk Node

Next, click the plus (+) icon on the Smsapi node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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Authenticate CloudTalk

Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.

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Configure the Smsapi and CloudTalk Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Smsapi and CloudTalk Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Smsapi, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Smsapi and CloudTalk integration works as expected. Depending on your setup, data should flow between Smsapi and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Smsapi and CloudTalk

CloudTalk + Smsapi + HubSpot: When a new call is missed in CloudTalk, an SMS message is sent to the caller via Smsapi. The contact is then updated or created in HubSpot with the call information.

Smsapi + CloudTalk + Google Sheets: When a text message is sent via Smsapi, trigger a callback via CloudTalk. Record the SMS details and call information in Google Sheets for tracking and analysis.

Smsapi and CloudTalk integration alternatives

About Smsapi

Use Smsapi in Latenode to automate SMS notifications and alerts within your workflows. Send appointment reminders, order updates, or critical alerts automatically based on triggers from your apps. Unlike basic SMS integrations, Latenode allows you to customize messages with data transformations and conditional logic, ensuring relevant and timely communication for each user, scaling with your business needs.

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

See how Latenode works

FAQ Smsapi and CloudTalk

How can I connect my Smsapi account to CloudTalk using Latenode?

To connect your Smsapi account to CloudTalk on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Smsapi and click on "Connect".
  • Authenticate your Smsapi and CloudTalk accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS alerts for missed CloudTalk calls?

Yes, with Latenode! Trigger SMSapi messages for missed CloudTalk calls to promptly follow up, boosting customer satisfaction. Our visual editor makes setup simple.

What types of tasks can I perform by integrating Smsapi with CloudTalk?

Integrating Smsapi with CloudTalk allows you to perform various tasks, including:

  • Automatically send SMS appointment reminders after a CloudTalk interaction.
  • Create personalized SMS follow-ups based on CloudTalk call outcomes.
  • Trigger SMS surveys post-call to gather immediate customer feedback.
  • Log SMS messages in CloudTalk's contact history for a unified view.
  • Send internal SMS notifications for urgent CloudTalk support escalations.

Can I use custom logic with Smsapi in my Latenode workflows?

Yes! Latenode supports JavaScript code blocks, enabling complex conditions and transformations for your Smsapi integrations.

Are there any limitations to the Smsapi and CloudTalk integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Real-time data synchronization depends on API availability of both apps.
  • Complex data transformations might require custom JavaScript coding.
  • SMS delivery rates are subject to Smsapi's terms and carrier policies.

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