Smsapi and Customer.io Integration

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Use Smsapi to send Customer.io events as SMS. Latenode makes building custom logic easy with JavaScript, combining SMS with dynamic user data, while scaling affordably by paying only for execution time.

Smsapi + Customer.io integration

Connect Smsapi and Customer.io in minutes with Latenode.

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Automate your workflow

Swap Apps

Smsapi

Customer.io

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Smsapi and Customer.io

Create a New Scenario to Connect Smsapi and Customer.io

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Smsapi, triggered by another scenario, or executed manually (for testing purposes). In most cases, Smsapi or Customer.io will be your first step. To do this, click "Choose an app," find Smsapi or Customer.io, and select the appropriate trigger to start the scenario.

Add the Smsapi Node

Select the Smsapi node from the app selection panel on the right.

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Smsapi

Configure the Smsapi

Click on the Smsapi node to configure it. You can modify the Smsapi URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Smsapi

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Connect Smsapi

Sign In
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Run node once

Add the Customer.io Node

Next, click the plus (+) icon on the Smsapi node, select Customer.io from the list of available apps, and choose the action you need from the list of nodes within Customer.io.

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Smsapi

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Customer.io

Authenticate Customer.io

Now, click the Customer.io node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Customer.io settings. Authentication allows you to use Customer.io through Latenode.

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Smsapi

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Customer.io

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Connect Customer.io

Sign In
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Run node once

Configure the Smsapi and Customer.io Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Customer.io

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Connect Customer.io

Customer.io Oauth 2.0

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Change

Select an action *

Select

Map

The action ID

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Run node once

Set Up the Smsapi and Customer.io Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Customer.io

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Trigger on Webhook

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Webhook response

Save and Activate the Scenario

After configuring Smsapi, Customer.io, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Smsapi and Customer.io integration works as expected. Depending on your setup, data should flow between Smsapi and Customer.io (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Smsapi and Customer.io

Shopify + Smsapi + Customer.io: When a new order is placed in Shopify, send an SMS notification to the customer with order details. Then, update the customer's profile in Customer.io with purchase history to personalize follow-up marketing.

Smsapi + Customer.io + Google Sheets: Track SMS campaign performance by logging sent messages and engagement data in Google Sheets. Update customer profiles in Customer.io based on their SMS engagement (e.g., clicks on links in the SMS). Requires custom Javascript node to log the interactions to Google sheets.

Smsapi and Customer.io integration alternatives

About Smsapi

Use Smsapi in Latenode to automate SMS notifications and alerts within your workflows. Send appointment reminders, order updates, or critical alerts automatically based on triggers from your apps. Unlike basic SMS integrations, Latenode allows you to customize messages with data transformations and conditional logic, ensuring relevant and timely communication for each user, scaling with your business needs.

About Customer.io

Use Customer.io in Latenode to automate personalized messaging based on real-time user behavior. React instantly to events like purchases or sign-ups. Build flows that segment users, trigger custom emails, and update profiles automatically. Orchestrate complex campaigns and keep data consistent across platforms.

See how Latenode works

FAQ Smsapi and Customer.io

How can I connect my Smsapi account to Customer.io using Latenode?

To connect your Smsapi account to Customer.io on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Smsapi and click on "Connect".
  • Authenticate your Smsapi and Customer.io accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send personalized SMS based on Customer.io events?

Yes, using Latenode, trigger SMS messages via Smsapi based on Customer.io events. Add custom logic, JavaScript functions, or AI to enhance personalization.

What types of tasks can I perform by integrating Smsapi with Customer.io?

Integrating Smsapi with Customer.io allows you to perform various tasks, including:

  • Send SMS notifications for new Customer.io user sign-ups.
  • Update Customer.io profiles based on SMS interactions from Smsapi.
  • Trigger automated SMS campaigns based on Customer.io segment entry.
  • Send appointment reminders via SMS triggered from Customer.io events.
  • Log SMS delivery status in Customer.io as custom attributes.

How does Latenode handle Smsapi error messages?

Latenode provides detailed logs and error handling for Smsapi, enabling debugging and automated retry mechanisms within your workflows.

Are there any limitations to the Smsapi and Customer.io integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex workflows with many steps might require more processing time.
  • Smsapi and Customer.io API rate limits still apply within Latenode.
  • Custom JavaScript code requires developer knowledge to implement.

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