Smsapi and ServiceM8 Integration

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Automate ServiceM8 job updates via Smsapi for instant technician alerts and customer notifications. Latenode's visual editor and affordable pricing make custom SMS workflows scalable and easy to manage, even with complex logic.

Smsapi + ServiceM8 integration

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Smsapi

ServiceM8

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Smsapi and ServiceM8

Create a New Scenario to Connect Smsapi and ServiceM8

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Smsapi, triggered by another scenario, or executed manually (for testing purposes). In most cases, Smsapi or ServiceM8 will be your first step. To do this, click "Choose an app," find Smsapi or ServiceM8, and select the appropriate trigger to start the scenario.

Add the Smsapi Node

Select the Smsapi node from the app selection panel on the right.

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Smsapi

Configure the Smsapi

Click on the Smsapi node to configure it. You can modify the Smsapi URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Smsapi

Sign In
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Run node once

Add the ServiceM8 Node

Next, click the plus (+) icon on the Smsapi node, select ServiceM8 from the list of available apps, and choose the action you need from the list of nodes within ServiceM8.

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ServiceM8

Authenticate ServiceM8

Now, click the ServiceM8 node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ServiceM8 settings. Authentication allows you to use ServiceM8 through Latenode.

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Connect ServiceM8

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Run node once

Configure the Smsapi and ServiceM8 Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Connect ServiceM8

ServiceM8 Oauth 2.0

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The action ID

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Run node once

Set Up the Smsapi and ServiceM8 Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Smsapi, ServiceM8, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Smsapi and ServiceM8 integration works as expected. Depending on your setup, data should flow between Smsapi and ServiceM8 (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Smsapi and ServiceM8

Smsapi + ServiceM8 + Google Sheets: When a client replies to an SMS message sent via Smsapi, triggered by a ServiceM8 job, the content of the SMS reply, along with the client and job details, is logged in a Google Sheet for audit and performance tracking.

ServiceM8 + Smsapi + Slack: When a ServiceM8 job is completed, an SMS update is sent to the client via Smsapi. If any issues arise during the job completion process, a notification is sent to a designated Slack channel to alert the team.

Smsapi and ServiceM8 integration alternatives

About Smsapi

Use Smsapi in Latenode to automate SMS notifications and alerts within your workflows. Send appointment reminders, order updates, or critical alerts automatically based on triggers from your apps. Unlike basic SMS integrations, Latenode allows you to customize messages with data transformations and conditional logic, ensuring relevant and timely communication for each user, scaling with your business needs.

About ServiceM8

Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.

See how Latenode works

FAQ Smsapi and ServiceM8

How can I connect my Smsapi account to ServiceM8 using Latenode?

To connect your Smsapi account to ServiceM8 on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Smsapi and click on "Connect".
  • Authenticate your Smsapi and ServiceM8 accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I send SMS appointment reminders via Smsapi from ServiceM8?

Yes, you can! Latenode's visual editor simplifies creating automated SMS reminders, reducing no-shows and improving customer communication without complex coding.

What types of tasks can I perform by integrating Smsapi with ServiceM8?

Integrating Smsapi with ServiceM8 allows you to perform various tasks, including:

  • Sending SMS updates when a ServiceM8 job status changes.
  • Automatically notifying clients of new invoices via SMS.
  • Creating personalized SMS marketing campaigns based on ServiceM8 data.
  • Triggering SMS surveys after job completion for feedback.
  • Sending internal SMS alerts for urgent ServiceM8 tasks.

How can I customize SMS messages sent via Smsapi in Latenode?

Latenode allows you to use JavaScript to fully customize SMS content. You can dynamically insert data from ServiceM8 and other sources.

Are there any limitations to the Smsapi and ServiceM8 integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • SMS sending limits are governed by your Smsapi subscription plan.
  • ServiceM8 API rate limits may affect high-volume data processing.

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