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Connect Softr form submissions to CloudTalk for instant call center updates. Latenode lets you customize the data flow with JavaScript and scale affordably as call volumes grow, all within a visual no-code editor.
Connect Softr and CloudTalk in minutes with Latenode.
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Create a New Scenario to Connect Softr and CloudTalk
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Softr, triggered by another scenario, or executed manually (for testing purposes). In most cases, Softr or CloudTalk will be your first step. To do this, click "Choose an app," find Softr or CloudTalk, and select the appropriate trigger to start the scenario.
Add the Softr Node
Select the Softr node from the app selection panel on the right.
Softr
Add the CloudTalk Node
Next, click the plus (+) icon on the Softr node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.
Softr
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CloudTalk
Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Softr and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Softr and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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CloudTalk
Trigger on Webhook
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Softr
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Softr, CloudTalk, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Softr and CloudTalk integration works as expected. Depending on your setup, data should flow between Softr and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Softr + CloudTalk + Airtable: When a new call is initiated from a Softr portal using CloudTalk, the details of that call are captured and stored as a new record in Airtable. This allows for tracking and analysis of call activity originating from the Softr portal.
CloudTalk + Softr + Slack: When a call from a Softr user results in a missed call in CloudTalk, a notification is sent to a designated support channel in Slack. This allows the support team to quickly respond to missed calls from Softr users.
About Softr
Use Softr in Latenode to build custom web apps and client portals, then automate data flow between them and your backend. Update Softr content via Latenode workflows triggered by external events or scheduled tasks. Simplify app deployment and maintenance; connect it to other services for a seamless user experience.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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How can I connect my Softr account to CloudTalk using Latenode?
To connect your Softr account to CloudTalk on Latenode, follow these steps:
Can I automatically update CloudTalk when new Softr users sign up?
Yes, you can! Latenode's visual editor makes this easy. Automatically add new Softr users to CloudTalk, ensuring seamless customer support and personalized communication.
What types of tasks can I perform by integrating Softr with CloudTalk?
Integrating Softr with CloudTalk allows you to perform various tasks, including:
CanIuseSoftrdatafromcontactformsinsideCloudTalk?
Yes, absolutely! Latenode lets you map Softr form fields to CloudTalk, providing agents with immediate customer context for efficient support.
Are there any limitations to the Softr and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: