ActiveCampaign and Intercom Integration

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Sync ActiveCampaign contacts with Intercom users for targeted messaging. Latenode's visual editor makes custom field mapping simple, while affordable execution-based pricing lets you scale without cost concerns.

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ActiveCampaign

Intercom

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect ActiveCampaign and Intercom

Create a New Scenario to Connect ActiveCampaign and Intercom

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ActiveCampaign, triggered by another scenario, or executed manually (for testing purposes). In most cases, ActiveCampaign or Intercom will be your first step. To do this, click "Choose an app," find ActiveCampaign or Intercom, and select the appropriate trigger to start the scenario.

Add the ActiveCampaign Node

Select the ActiveCampaign node from the app selection panel on the right.

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ActiveCampaign

Configure the ActiveCampaign

Click on the ActiveCampaign node to configure it. You can modify the ActiveCampaign URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Intercom Node

Next, click the plus (+) icon on the ActiveCampaign node, select Intercom from the list of available apps, and choose the action you need from the list of nodes within Intercom.

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Intercom

Authenticate Intercom

Now, click the Intercom node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Intercom settings. Authentication allows you to use Intercom through Latenode.

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Configure the ActiveCampaign and Intercom Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Intercom Oauth 2.0

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Run node once

Set Up the ActiveCampaign and Intercom Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring ActiveCampaign, Intercom, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the ActiveCampaign and Intercom integration works as expected. Depending on your setup, data should flow between ActiveCampaign and Intercom (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect ActiveCampaign and Intercom

ActiveCampaign + Intercom + Slack: When a contact reaches a specific stage in ActiveCampaign, their record is updated in Intercom, and a notification is sent to a designated Slack channel to inform the sales team.

Intercom + ActiveCampaign + Google Sheets: Whenever a new conversation is started with a lead in Intercom, the conversation details are logged into a Google Sheet and the lead's information in ActiveCampaign is updated with a note about the new conversation.

ActiveCampaign and Intercom integration alternatives

About ActiveCampaign

Automate ActiveCampaign tasks within Latenode for streamlined marketing. Trigger campaigns based on data from any source, not just forms. Sync contacts, segment lists, and personalize emails using Latenode’s visual editor and built-in data transformation tools. Connect to CRMs or databases for smarter, automated customer journeys without complex coding.

About Intercom

Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

See how Latenode works

FAQ ActiveCampaign and Intercom

How can I connect my ActiveCampaign account to Intercom using Latenode?

To connect your ActiveCampaign account to Intercom on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select ActiveCampaign and click on "Connect".
  • Authenticate your ActiveCampaign and Intercom accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically add new Intercom leads to ActiveCampaign?

Yes, you can! Latenode lets you automate this with a visual flow. Automatically sync new leads, enrich data, and trigger targeted campaigns, saving time and boosting engagement.

What types of tasks can I perform by integrating ActiveCampaign with Intercom?

Integrating ActiveCampaign with Intercom allows you to perform various tasks, including:

  • Add new ActiveCampaign contacts as Intercom users.
  • Update contact properties in ActiveCampaign from Intercom data.
  • Trigger ActiveCampaign automations from Intercom events.
  • Send personalized ActiveCampaign emails based on Intercom conversations.
  • Segment Intercom users based on ActiveCampaign tag data.

Can I use JavaScript with my ActiveCampaign and Intercom workflows?

Yes! Latenode allows you to use JavaScript code blocks to customize and extend your ActiveCampaign and Intercom workflows beyond simple no-code integrations.

Are there any limitations to the ActiveCampaign and Intercom integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Real-time synchronization depends on the APIs of both apps.
  • Integration is limited to the features exposed by ActiveCampaign's and Intercom's APIs.

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