How to connect Box and Zendesk Sell
Create a New Scenario to Connect Box and Zendesk Sell
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Box, triggered by another scenario, or executed manually (for testing purposes). In most cases, Box or Zendesk Sell will be your first step. To do this, click "Choose an app," find Box or Zendesk Sell, and select the appropriate trigger to start the scenario.

Add the Box Node
Select the Box node from the app selection panel on the right.


Box

Add the Zendesk Sell Node
Next, click the plus (+) icon on the Box node, select Zendesk Sell from the list of available apps, and choose the action you need from the list of nodes within Zendesk Sell.


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Authenticate Zendesk Sell
Now, click the Zendesk Sell node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk Sell settings. Authentication allows you to use Zendesk Sell through Latenode.
Configure the Box and Zendesk Sell Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Box and Zendesk Sell Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Zendesk Sell
Trigger on Webhook
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Webhook response

Save and Activate the Scenario
After configuring Box, Zendesk Sell, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Box and Zendesk Sell integration works as expected. Depending on your setup, data should flow between Box and Zendesk Sell (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Box and Zendesk Sell
Box + Slack: When a new file is added to Box, a notification is sent to a specified Slack channel to inform the sales team.
Zendesk Sell + PandaDoc + Box: When a deal is updated in Zendesk Sell, create a PandaDoc proposal from a template and save it to a designated folder in Box.
Box and Zendesk Sell integration alternatives

About Box
Automate Box file management within Latenode workflows. Trigger actions based on file uploads, updates, or deletions. Streamline content workflows: automatically process files, extract data, and route them to other apps like CRMs or databases. Use Latenode’s visual editor to build flexible, scalable solutions without code, and reduce manual file handling.
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About Zendesk Sell
Sync Zendesk Sell with Latenode to automate sales tasks. Create visual workflows to update deals, manage contacts, and trigger actions based on sales activity. Enhance your CRM data with enrichment tools, route leads intelligently, and automate follow-ups — all in a scalable, low-code environment.
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FAQ Box and Zendesk Sell
How can I connect my Box account to Zendesk Sell using Latenode?
To connect your Box account to Zendesk Sell on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Box and click on "Connect".
- Authenticate your Box and Zendesk Sell accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically save new Zendesk Sell leads' documents to Box?
Yes, you can! Latenode enables automated workflows, ensuring crucial lead data is backed up in Box. This improves data security and access for sales teams.
What types of tasks can I perform by integrating Box with Zendesk Sell?
Integrating Box with Zendesk Sell allows you to perform various tasks, including:
- Automatically uploading deal-related documents to Box from Zendesk Sell.
- Creating new Box folders for each new deal created in Zendesk Sell.
- Syncing updated contact information from Zendesk Sell to Box.
- Generating reports from Box data based on Zendesk Sell activity.
- Triggering alerts in Zendesk Sell when documents are updated in Box.
Can I use JavaScript to transform data between Box and Zendesk Sell?
Yes, Latenode’s JavaScript blocks enable complex data transformations, exceeding the capabilities of purely no-code platforms.
Are there any limitations to the Box and Zendesk Sell integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large file transfers may experience delays depending on API rate limits.
- Custom metadata syncing requires knowledge of the respective APIs.
- Real-time updates are subject to webhooks and API availability.