Brilliant Directories and Userback Integration

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Automatically collect user feedback from your Brilliant Directories site in Userback. With Latenode, build custom workflows to act on it, adding custom logic using JavaScript or scaling to meet enterprise demands.

Swap Apps

Brilliant Directories

Userback

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Brilliant Directories and Userback

Create a New Scenario to Connect Brilliant Directories and Userback

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Brilliant Directories, triggered by another scenario, or executed manually (for testing purposes). In most cases, Brilliant Directories or Userback will be your first step. To do this, click "Choose an app," find Brilliant Directories or Userback, and select the appropriate trigger to start the scenario.

Add the Brilliant Directories Node

Select the Brilliant Directories node from the app selection panel on the right.

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Brilliant Directories

Configure the Brilliant Directories

Click on the Brilliant Directories node to configure it. You can modify the Brilliant Directories URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect Brilliant Directories

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Run node once

Add the Userback Node

Next, click the plus (+) icon on the Brilliant Directories node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback

Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.

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Configure the Brilliant Directories and Userback Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Brilliant Directories and Userback Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Brilliant Directories, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Brilliant Directories and Userback integration works as expected. Depending on your setup, data should flow between Brilliant Directories and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Brilliant Directories and Userback

Brilliant Directories + Userback + Slack: When a new post is created in Brilliant Directories, a feedback request is sent via Userback. A summary of the new feedback is then posted to a designated Slack channel.

Userback + Brilliant Directories + Google Sheets: When new feedback is created in Userback, relevant details are extracted and logged as a new row in Google Sheets. This enables tracking user feedback related to Brilliant Directories features for analysis.

Brilliant Directories and Userback integration alternatives

About Brilliant Directories

Orchestrate Brilliant Directories data within Latenode to automate member management and content workflows. Sync directory listings with CRMs, trigger email sequences based on membership changes, or automate content moderation. Extend directory features with Latenode's AI tools and custom JavaScript actions.

About Userback

Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.

See how Latenode works

FAQ Brilliant Directories and Userback

How can I connect my Brilliant Directories account to Userback using Latenode?

To connect your Brilliant Directories account to Userback on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Brilliant Directories and click on "Connect".
  • Authenticate your Brilliant Directories and Userback accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I get instant feedback on new directory features?

Yes, you can! With Latenode, trigger Userback feedback forms automatically when new features are released in Brilliant Directories. Gather insights instantly and improve user experience.

What types of tasks can I perform by integrating Brilliant Directories with Userback?

Integrating Brilliant Directories with Userback allows you to perform various tasks, including:

  • Automatically creating Userback tickets from new BD support requests.
  • Sending feedback surveys after a member joins Brilliant Directories.
  • Triggering internal alerts for negative Userback feedback.
  • Updating member profiles in Brilliant Directories based on Userback data.
  • Creating thank you messages in Userback for positive feedback scores.

Can I filter Userback feedback by directory membership level?

Yes, you can! Latenode allows you to use data from Brilliant Directories to filter Userback feedback, letting you prioritize issues reported by premium members.

Are there any limitations to the Brilliant Directories and Userback integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Brilliant Directories custom fields might require custom JavaScript mapping.
  • Userback API rate limits can impact the frequency of data synchronization.
  • Initial setup requires valid API keys and appropriate permissions for both platforms.

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