How to connect Campaign Monitor and CloudTalk
Create a New Scenario to Connect Campaign Monitor and CloudTalk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Campaign Monitor, triggered by another scenario, or executed manually (for testing purposes). In most cases, Campaign Monitor or CloudTalk will be your first step. To do this, click "Choose an app," find Campaign Monitor or CloudTalk, and select the appropriate trigger to start the scenario.

Add the Campaign Monitor Node
Select the Campaign Monitor node from the app selection panel on the right.

Campaign Monitor
Configure the Campaign Monitor
Click on the Campaign Monitor node to configure it. You can modify the Campaign Monitor URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the CloudTalk Node
Next, click the plus (+) icon on the Campaign Monitor node, select CloudTalk from the list of available apps, and choose the action you need from the list of nodes within CloudTalk.

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Authenticate CloudTalk
Now, click the CloudTalk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your CloudTalk settings. Authentication allows you to use CloudTalk through Latenode.
Configure the Campaign Monitor and CloudTalk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Campaign Monitor and CloudTalk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Campaign Monitor, CloudTalk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Campaign Monitor and CloudTalk integration works as expected. Depending on your setup, data should flow between Campaign Monitor and CloudTalk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Campaign Monitor and CloudTalk
Campaign Monitor + CloudTalk + Slack: When a new subscriber is added to a Campaign Monitor list, CloudTalk creates a contact. Then a notification with the contact details is sent to a Slack channel.
CloudTalk + Campaign Monitor + Google Sheets: When a new call is received in CloudTalk, if the call is missed, a contact is added to a specific list in Campaign Monitor, and the event is logged in Google Sheets.
Campaign Monitor and CloudTalk integration alternatives
About Campaign Monitor
Use Campaign Monitor in Latenode to automate email marketing based on triggers from other apps. Sync contact lists, personalize campaigns, and track results directly within your workflows. Latenode adds scheduling, conditional logic, and data transformation for sophisticated, automated outreach, bypassing Campaign Monitor's limits.
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About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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See how Latenode works
FAQ Campaign Monitor and CloudTalk
How can I connect my Campaign Monitor account to CloudTalk using Latenode?
To connect your Campaign Monitor account to CloudTalk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Campaign Monitor and click on "Connect".
- Authenticate your Campaign Monitor and CloudTalk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger campaigns from CloudTalk calls?
Yes, you can! Latenode enables this with its visual editor. Automatically trigger targeted Campaign Monitor campaigns based on CloudTalk call outcomes, boosting engagement and efficiency.
What types of tasks can I perform by integrating Campaign Monitor with CloudTalk?
Integrating Campaign Monitor with CloudTalk allows you to perform various tasks, including:
- Automatically adding new CloudTalk contacts to a Campaign Monitor list.
- Triggering personalized email campaigns after specific CloudTalk call outcomes.
- Updating contact information in Campaign Monitor based on CloudTalk call data.
- Sending SMS campaigns via Campaign Monitor after a missed CloudTalk call.
- Creating detailed reports combining campaign and call performance metrics.
Can I segment Campaign Monitor lists based on CloudTalk call durations?
Yes! Latenode lets you use CloudTalk call duration data to dynamically update Campaign Monitor lists, ensuring highly targeted messaging.
Are there any limitations to the Campaign Monitor and CloudTalk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows may require intermediate JavaScript steps for data transformation.
- Initial synchronization of large contact lists can take a significant amount of time.
- Real-time data updates depend on the API rate limits of both Campaign Monitor and CloudTalk.