How to connect Campaign Monitor and WhatsApp Business Cloud
Create a New Scenario to Connect Campaign Monitor and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Campaign Monitor, triggered by another scenario, or executed manually (for testing purposes). In most cases, Campaign Monitor or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find Campaign Monitor or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the Campaign Monitor Node
Select the Campaign Monitor node from the app selection panel on the right.

Campaign Monitor
Configure the Campaign Monitor
Click on the Campaign Monitor node to configure it. You can modify the Campaign Monitor URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the Campaign Monitor node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.

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WhatsApp Business Cloud

Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the Campaign Monitor and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Campaign Monitor and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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WhatsApp Business Cloud
Trigger on Webhook
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Campaign Monitor
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Webhook response

Save and Activate the Scenario
After configuring Campaign Monitor, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Campaign Monitor and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between Campaign Monitor and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Campaign Monitor and WhatsApp Business Cloud
Campaign Monitor + Shopify + WhatsApp Business Cloud: When a new subscriber is added to a Campaign Monitor list, the automation checks if they are an existing customer in Shopify. If they are, a WhatsApp message is sent to them about new products.
WhatsApp Business Cloud + Campaign Monitor + Google Sheets: When a message is received via WhatsApp Business Cloud, the automation extracts survey responses. These responses are added to a list in Campaign Monitor and recorded in a Google Sheet for analysis.
Campaign Monitor and WhatsApp Business Cloud integration alternatives
About Campaign Monitor
Use Campaign Monitor in Latenode to automate email marketing based on triggers from other apps. Sync contact lists, personalize campaigns, and track results directly within your workflows. Latenode adds scheduling, conditional logic, and data transformation for sophisticated, automated outreach, bypassing Campaign Monitor's limits.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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FAQ Campaign Monitor and WhatsApp Business Cloud
How can I connect my Campaign Monitor account to WhatsApp Business Cloud using Latenode?
To connect your Campaign Monitor account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Campaign Monitor and click on "Connect".
- Authenticate your Campaign Monitor and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send personalized WhatsApp messages after a Campaign Monitor email interaction?
Yes, you can! Latenode’s visual builder allows you to trigger WhatsApp messages based on email opens/clicks in Campaign Monitor, creating highly personalized customer journeys. Scale your engagement using no-code logic and AI steps.
What types of tasks can I perform by integrating Campaign Monitor with WhatsApp Business Cloud?
Integrating Campaign Monitor with WhatsApp Business Cloud allows you to perform various tasks, including:
- Send WhatsApp notifications for new Campaign Monitor subscribers.
- Update WhatsApp contact details based on Campaign Monitor list changes.
- Trigger Campaign Monitor campaigns from WhatsApp keyword responses.
- Send a WhatsApp message when a Campaign Monitor campaign is sent.
- Personalize marketing with AI by analyzing both email and message data.
How does Latenode handle Campaign Monitor data security?
Latenode ensures data security through encryption, secure authentication, and adherence to industry best practices, safeguarding your Campaign Monitor data.
Are there any limitations to the Campaign Monitor and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Campaign Monitor API rate limits may affect high-volume data transfers.
- WhatsApp Business Cloud message limits are determined by Meta's policies.
- Advanced JavaScript coding may be needed for highly customized workflows.