How to connect Caption AI and ServiceM8
Create a New Scenario to Connect Caption AI and ServiceM8
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Caption AI, triggered by another scenario, or executed manually (for testing purposes). In most cases, Caption AI or ServiceM8 will be your first step. To do this, click "Choose an app," find Caption AI or ServiceM8, and select the appropriate trigger to start the scenario.

Add the Caption AI Node
Select the Caption AI node from the app selection panel on the right.

Caption AI
Configure the Caption AI
Click on the Caption AI node to configure it. You can modify the Caption AI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the ServiceM8 Node
Next, click the plus (+) icon on the Caption AI node, select ServiceM8 from the list of available apps, and choose the action you need from the list of nodes within ServiceM8.

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Authenticate ServiceM8
Now, click the ServiceM8 node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your ServiceM8 settings. Authentication allows you to use ServiceM8 through Latenode.
Configure the Caption AI and ServiceM8 Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Caption AI and ServiceM8 Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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ServiceM8
Trigger on Webhook
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Caption AI
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Webhook response

Save and Activate the Scenario
After configuring Caption AI, ServiceM8, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Caption AI and ServiceM8 integration works as expected. Depending on your setup, data should flow between Caption AI and ServiceM8 (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Caption AI and ServiceM8
ServiceM8 + Caption AI + Slack: When a job is completed in ServiceM8, Caption AI summarizes the job completion notes. A summary of the completed job, including the AI-generated summary of the notes, is then sent to the relevant team in Slack.
ServiceM8 + Caption AI + Gmail: When a job is completed in ServiceM8, Caption AI summarizes the job details. This summary is then used to create a professional email update for the client via Gmail.
Caption AI and ServiceM8 integration alternatives
About Caption AI
Caption AI in Latenode streamlines content creation. Generate captions from images or videos directly within your workflows. Automate social media posting, ad campaigns, or content archiving. Latenode's visual editor and flexible integrations reduce manual work and allow for personalized, automated caption generation at scale, without code.
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About ServiceM8
Sync ServiceM8 field service data with other apps inside Latenode to automate scheduling, invoicing, and client communication. Use Latenode's visual editor to build custom workflows triggered by ServiceM8 events, avoiding manual data entry. Connect accounting, CRM, and marketing tools, extending ServiceM8's capabilities without complex coding.
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See how Latenode works
FAQ Caption AI and ServiceM8
How can I connect my Caption AI account to ServiceM8 using Latenode?
To connect your Caption AI account to ServiceM8 on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Caption AI and click on "Connect".
- Authenticate your Caption AI and ServiceM8 accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update ServiceM8 job details with video captions?
Yes, you can! Latenode lets you build workflows that automatically transfer captions generated by Caption AI to update corresponding job details in ServiceM8, improving accessibility and information availability.
What types of tasks can I perform by integrating Caption AI with ServiceM8?
Integrating Caption AI with ServiceM8 allows you to perform various tasks, including:
- Add video captions to ServiceM8 job descriptions.
- Update client notes in ServiceM8 with video summaries.
- Trigger new ServiceM8 jobs from Caption AI transcriptions.
- Automatically attach caption files to ServiceM8 jobs.
- Create ServiceM8 tasks based on insights from video analysis.
What support options are available for the Caption AI integration?
Latenode provides comprehensive documentation, community support, and dedicated customer support to help you with the Caption AI integration.
Are there any limitations to the Caption AI and ServiceM8 integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflow logic may require JavaScript knowledge.
- Real-time captioning directly to ServiceM8 isn't supported.
- Large video file processing depends on Caption AI's limitations.