How to connect Cleverreach and Userback
Create a New Scenario to Connect Cleverreach and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Cleverreach, triggered by another scenario, or executed manually (for testing purposes). In most cases, Cleverreach or Userback will be your first step. To do this, click "Choose an app," find Cleverreach or Userback, and select the appropriate trigger to start the scenario.

Add the Cleverreach Node
Select the Cleverreach node from the app selection panel on the right.


Cleverreach

Configure the Cleverreach
Click on the Cleverreach node to configure it. You can modify the Cleverreach URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the Cleverreach node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Userback

Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Cleverreach and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Cleverreach and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Cleverreach
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Cleverreach, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Cleverreach and Userback integration works as expected. Depending on your setup, data should flow between Cleverreach and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Cleverreach and Userback
Userback + Slack + Cleverreach: When new feedback is created in Userback, a notification is sent to a Slack channel. This event also triggers a Cleverreach email campaign to engage with the user who provided the feedback.
Userback + Cleverreach + Google Sheets: When new feedback is created in Userback, the associated user's email address from Cleverreach is retrieved, and both the feedback details and the email address are logged into a Google Sheet for tracking and analysis.
Cleverreach and Userback integration alternatives

About Cleverreach
Use Cleverreach in Latenode to automate email marketing based on real-time triggers. Sync contact lists, personalize campaigns, and track results directly from your workflows. Avoid manual CSV imports, segment audiences dynamically, and react to user behavior using Latenode’s flexible data routing and logic.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ Cleverreach and Userback
How can I connect my Cleverreach account to Userback using Latenode?
To connect your Cleverreach account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Cleverreach and click on "Connect".
- Authenticate your Cleverreach and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Cleverreach emails from new Userback feedback?
Yes, you can! With Latenode, automatically trigger targeted Cleverreach email campaigns based on new Userback feedback. Enhance customer engagement and respond promptly to valuable insights.
What types of tasks can I perform by integrating Cleverreach with Userback?
Integrating Cleverreach with Userback allows you to perform various tasks, including:
- Send personalized thank you emails via Cleverreach for new Userback submissions.
- Update Cleverreach subscriber properties based on Userback feedback categories.
- Create Cleverreach segments based on Userback satisfaction scores.
- Trigger internal notifications for urgent Userback feedback via Cleverreach.
- Automate follow-up surveys in Cleverreach based on Userback responses.
How to segment Cleverreach lists using Userback data?
Latenode allows you to dynamically segment Cleverreach lists using Userback feedback. Use JavaScript and AI steps to build advanced logic and improve targeting.
Are there any limitations to the Cleverreach and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of the Cleverreach and Userback APIs still apply.
- Real-time synchronization depends on the polling interval configured.