How to connect ClickMeeting and Userback
Create a New Scenario to Connect ClickMeeting and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ClickMeeting, triggered by another scenario, or executed manually (for testing purposes). In most cases, ClickMeeting or Userback will be your first step. To do this, click "Choose an app," find ClickMeeting or Userback, and select the appropriate trigger to start the scenario.

Add the ClickMeeting Node
Select the ClickMeeting node from the app selection panel on the right.


ClickMeeting

Configure the ClickMeeting
Click on the ClickMeeting node to configure it. You can modify the ClickMeeting URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the ClickMeeting node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the ClickMeeting and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ClickMeeting and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Userback
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Webhook response

Save and Activate the Scenario
After configuring ClickMeeting, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ClickMeeting and Userback integration works as expected. Depending on your setup, data should flow between ClickMeeting and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect ClickMeeting and Userback
ClickMeeting + Userback + Slack: When new feedback is created in Userback, find ClickMeeting attendees and send a direct message in Slack to inform them about the feedback related to the webinar.
Userback + ClickMeeting + Email: When new feedback is created in Userback, specifically feature requests, automatically add the user as a registrant to a ClickMeeting webinar and then send them an email with the webinar details.
ClickMeeting and Userback integration alternatives

About ClickMeeting
Automate ClickMeeting tasks within Latenode. Trigger webinars based on CRM data or user actions. Sync attendee info to databases, send follow-ups, and analyze engagement, all without manual work. Latenode adds flexibility via custom logic and AI, going beyond basic scheduling for smarter event workflows.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ ClickMeeting and Userback
How can I connect my ClickMeeting account to Userback using Latenode?
To connect your ClickMeeting account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select ClickMeeting and click on "Connect".
- Authenticate your ClickMeeting and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback feedback items from ClickMeeting webinar chats?
Yes, you can! Latenode's visual editor simplifies connecting ClickMeeting chats to Userback. Collect valuable feedback and improve your webinars effortlessly.
What types of tasks can I perform by integrating ClickMeeting with Userback?
Integrating ClickMeeting with Userback allows you to perform various tasks, including:
- Create Userback feedback tickets from ClickMeeting webinar feedback.
- Send thank you notes via ClickMeeting after Userback feedback.
- Track webinar engagement via Userback feedback trends.
- Update Userback status based on ClickMeeting webinar events.
- Analyze sentiment of ClickMeeting chats in Userback feedback.
How does Latenode improve ClickMeeting data handling with Userback?
Latenode allows you to transform and filter ClickMeeting data before sending it to Userback, ensuring only relevant insights are captured and acted upon.
Are there any limitations to the ClickMeeting and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical ClickMeeting data prior to integration isn't automatically synced to Userback.
- Complex data transformations may require custom JavaScript coding within Latenode.
- Userback user limits may restrict the number of feedback items created.