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Automatically create feature requests in Canny from closed lost deals in Close CRM, giving product teams direct insight into why deals fail. Scale with Latenode's affordable execution-based pricing and add custom logic using JavaScript.
Connect Close CRM and Canny in minutes with Latenode.
Create Close CRM to Canny workflow
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Close CRM
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In the workspace, click the “Create New Scenario” button.

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Close CRM, triggered by another scenario, or executed manually (for testing purposes). In most cases, Close CRM or Canny will be your first step. To do this, click "Choose an app," find Close CRM or Canny, and select the appropriate trigger to start the scenario.

Select the Close CRM node from the app selection panel on the right.

Close CRM
Click on the Close CRM node to configure it. You can modify the Close CRM URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Next, click the plus (+) icon on the Close CRM node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.

Close CRM
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Canny
Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Use various Latenode nodes to transform data and enhance your integration:

JavaScript
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AI Anthropic Claude 3
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Canny
Trigger on Webhook
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Close CRM
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Iterator
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Webhook response
After configuring Close CRM, Canny, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Run the scenario by clicking “Run once” and triggering an event to check if the Close CRM and Canny integration works as expected. Depending on your setup, data should flow between Close CRM and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Canny + Slack + Close CRM: When a new feature request is created in Canny, a notification is sent to a dedicated Slack channel. This ensures the Close CRM team is immediately aware of new user feedback.
Canny + Jira + Close CRM: When a feature request in Canny receives a certain number of votes, a new issue is automatically created in Jira for the engineering team to review. This helps prioritize development based on user feedback, using Close CRM to search for existing leads associated with the feature request.
About Close CRM
Automate Close CRM tasks in Latenode to streamline sales processes. Automatically update deals, create tasks, or trigger follow-ups based on custom events. Integrate Close CRM with other apps like Slack or Google Sheets to centralize your data and communication flows using Latenode’s visual editor and flexible logic.
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About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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How can I connect my Close CRM account to Canny using Latenode?
To connect your Close CRM account to Canny on Latenode, follow these steps:
Can I automatically create Canny posts from new Close CRM leads?
Yes, you can! Latenode's visual editor makes it easy to trigger Canny post creation from new Close CRM leads. This ensures all your sales feedback is captured.
What types of tasks can I perform by integrating Close CRM with Canny?
Integrating Close CRM with Canny allows you to perform various tasks, including:
How do I handle errors when integrating Close CRM with Canny?
Latenode provides detailed error logs and notifications, ensuring you can quickly identify and resolve issues in your Close CRM and Canny workflows.
Are there any limitations to the Close CRM and Canny integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: