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How to connect CloudTalk and Apify
Create a New Scenario to Connect CloudTalk and Apify
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Apify will be your first step. To do this, click "Choose an app," find CloudTalk or Apify, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
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Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Apify Node
Next, click the plus (+) icon on the CloudTalk node, select Apify from the list of available apps, and choose the action you need from the list of nodes within Apify.
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Authenticate Apify
Now, click the Apify node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Apify settings. Authentication allows you to use Apify through Latenode.
Configure the CloudTalk and Apify Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Apify Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring CloudTalk, Apify, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Apify integration works as expected. Depending on your setup, data should flow between CloudTalk and Apify (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect CloudTalk and Apify
CloudTalk + Apify + Google Sheets: When a new call is received in CloudTalk, the details are logged. Then, Apify scrapes lead data based on the caller's information. Finally, both call details and scraped lead information are added to a Google Sheet for analysis.
Apify + CloudTalk + HubSpot: Apify scrapes company information from a website. Upon successful scraping, the company's details are logged into HubSpot as a new contact. Finally, CloudTalk automatically dials the created contact.
CloudTalk and Apify integration alternatives
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Apify
Use Apify in Latenode to extract web data at scale for lead generation, market research, and more. Apify handles complex scraping, while Latenode orchestrates the data: trigger workflows, transform results with AI, and send data to any app. Automate web actions visually and affordably.
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See how Latenode works
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FAQ CloudTalk and Apify
How can I connect my CloudTalk account to Apify using Latenode?
To connect your CloudTalk account to Apify on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select CloudTalk and click on "Connect".
- Authenticate your CloudTalk and Apify accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically analyze call data with Apify?
Yes, you can! Latenode lets you automate data extraction and analysis, pushing CloudTalk call data into Apify for processing and insights, improving customer service.
What types of tasks can I perform by integrating CloudTalk with Apify?
Integrating CloudTalk with Apify allows you to perform various tasks, including:
- Enrich call data with web scraped information using Apify actors.
- Automatically extract customer sentiment from call transcripts.
- Create reports merging call metrics with web-sourced business data.
- Trigger outbound calls based on data extracted from websites.
- Monitor competitor pricing using Apify and update call scripts.
HowsecureistheCloudTalkintegrationonLatenodewithsensitivecustomerdata?
Latenode employs robust security measures, including encryption and access controls, ensuring your CloudTalk data remains protected throughout the automation process.
Are there any limitations to the CloudTalk and Apify integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on the APIs' update frequency.
- Complex data transformations may require intermediate JavaScript steps.
- Large-scale data processing might be subject to Apify's resource limits.
