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Automatically log CloudTalk call data in Supabase for detailed analysis and reporting. Latenode's visual editor simplifies the workflow, while affordable execution-based pricing saves on scaling your contact center insights.
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Create a New Scenario to Connect CloudTalk and Supabase
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Supabase will be your first step. To do this, click "Choose an app," find CloudTalk or Supabase, and select the appropriate trigger to start the scenario.
Add the CloudTalk Node
Select the CloudTalk node from the app selection panel on the right.
CloudTalk
Configure the CloudTalk
Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Supabase Node
Next, click the plus (+) icon on the CloudTalk node, select Supabase from the list of available apps, and choose the action you need from the list of nodes within Supabase.
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Supabase
Authenticate Supabase
Now, click the Supabase node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Supabase settings. Authentication allows you to use Supabase through Latenode.
Configure the CloudTalk and Supabase Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the CloudTalk and Supabase Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Supabase
Trigger on Webhook
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CloudTalk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring CloudTalk, Supabase, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Supabase integration works as expected. Depending on your setup, data should flow between CloudTalk and Supabase (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
CloudTalk + Supabase + Slack: When a new call arrives in CloudTalk and is missed, the call details are logged as a new row in Supabase. Subsequently, a notification containing relevant information about the missed call is sent to a designated Slack channel.
Supabase + AI Agent + CloudTalk: When a new row is added to Supabase (containing customer support call data), an AI Agent analyzes the data. Based on the analysis, the automation triggers a proactive call in CloudTalk to address frequent customer support issues.
About CloudTalk
Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.
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About Supabase
Use Supabase in Latenode to automate backend tasks: store user data, manage authentication, and trigger functions based on database changes. Integrate Supabase with other services in a visual workflow. Latenode provides flexibility with no-code tools, JS scripts, and direct database connections for advanced automation scenarios.
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How can I connect my CloudTalk account to Supabase using Latenode?
To connect your CloudTalk account to Supabase on Latenode, follow these steps:
Can I automatically back up CloudTalk call data to Supabase?
Yes, you can! Latenode allows automatic call data backups to Supabase. Securely store and analyze call details for compliance and performance insights, leveraging Latenode’s no-code interface.
What types of tasks can I perform by integrating CloudTalk with Supabase?
Integrating CloudTalk with Supabase allows you to perform various tasks, including:
How can I use CloudTalk data to trigger workflows within my Supabase project?
Latenode enables you to trigger Supabase workflows based on CloudTalk events. Use webhooks for real-time data synchronization and enhanced automation capabilities.
Are there any limitations to the CloudTalk and Supabase integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: