How to connect ConvertKit and Zoho Desk
Create a New Scenario to Connect ConvertKit and Zoho Desk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ConvertKit, triggered by another scenario, or executed manually (for testing purposes). In most cases, ConvertKit or Zoho Desk will be your first step. To do this, click "Choose an app," find ConvertKit or Zoho Desk, and select the appropriate trigger to start the scenario.

Add the ConvertKit Node
Select the ConvertKit node from the app selection panel on the right.


ConvertKit

Configure the ConvertKit
Click on the ConvertKit node to configure it. You can modify the ConvertKit URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zoho Desk Node
Next, click the plus (+) icon on the ConvertKit node, select Zoho Desk from the list of available apps, and choose the action you need from the list of nodes within Zoho Desk.


ConvertKit
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Zoho Desk

Authenticate Zoho Desk
Now, click the Zoho Desk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zoho Desk settings. Authentication allows you to use Zoho Desk through Latenode.
Configure the ConvertKit and Zoho Desk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ConvertKit and Zoho Desk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Zoho Desk
Trigger on Webhook
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ConvertKit
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring ConvertKit, Zoho Desk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the ConvertKit and Zoho Desk integration works as expected. Depending on your setup, data should flow between ConvertKit and Zoho Desk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect ConvertKit and Zoho Desk
ConvertKit + Zoho Desk + Slack: When a new subscriber joins a ConvertKit form, a Zoho Desk ticket is created for personalized onboarding. The sales team receives a Slack notification about the new subscriber and the created ticket.
Zoho Desk + ConvertKit + Google Sheets: When a new ticket is created in Zoho Desk, particularly from a potential lead, the lead's email is added to a ConvertKit sequence. Additionally, a row is added to a Google Sheet to track the lead.
ConvertKit and Zoho Desk integration alternatives

About ConvertKit
Automate email marketing with ConvertKit in Latenode. Sync new subscribers, trigger campaigns based on events, and segment lists dynamically. Connect ConvertKit to any app via Latenode's visual editor. Enrich data and personalize flows with JavaScript, ensuring relevant messaging and optimized deliverability, without complex coding.
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About Zoho Desk
Integrate Zoho Desk with Latenode to automate support workflows. Automatically create tickets from specific events, update customer data across systems, or trigger custom actions based on ticket status. Use Latenode's visual editor and no-code tools to streamline processes and improve response times, scaling your support operations without code.
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See how Latenode works
FAQ ConvertKit and Zoho Desk
How can I connect my ConvertKit account to Zoho Desk using Latenode?
To connect your ConvertKit account to Zoho Desk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select ConvertKit and click on "Connect".
- Authenticate your ConvertKit and Zoho Desk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Zoho Desk tickets from ConvertKit form submissions?
Yes, easily! Latenode lets you watch ConvertKit forms and instantly create Zoho Desk tickets. This ensures every submission gets tracked, boosting customer support efficiency.
What types of tasks can I perform by integrating ConvertKit with Zoho Desk?
Integrating ConvertKit with Zoho Desk allows you to perform various tasks, including:
- Create new Zoho Desk tickets for ConvertKit subscribers tagged with specific criteria.
- Update Zoho Desk tickets when a ConvertKit subscriber's custom field is modified.
- Add ConvertKit subscribers to a sequence after a Zoho Desk ticket is closed.
- Sync ConvertKit custom fields with corresponding fields in Zoho Desk.
- Send a ConvertKit broadcast to subscribers based on Zoho Desk ticket status.
How does Latenode handle ConvertKit API rate limits effectively?
Latenode intelligently manages API calls, using queues and error handling, preventing rate limit issues and ensuring reliable data flow between apps.
Are there any limitations to the ConvertKit and Zoho Desk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations might require JavaScript knowledge.
- Real-time synchronization depends on the API polling intervals.
- Error handling requires manual configuration for edge cases.